Pawan Negi

Senior Business IT Manager @ OLX India

About

I’m a results-driven Senior IT Manager with 13+ years of experience leading enterprise IT operations across the AMEA region in global, matrixed organizations. My core expertise spans IT Service Management, infrastructure modernization, cloud adoption, SAP implementation, and people leadership. I specialize in crafting and executing IT strategies that enable digital transformation, drive operational efficiency, and ensure business continuity. At OLX India, I’ve led distributed teams and global infrastructure projects that enhance technology resilience and service delivery. Key strengths include: Managing large-scale IT programs with a focus on scalability, compliance, and user experience Driving cost optimization and managing multi-million-dollar budgets without compromising service quality Acting as a strategic advisor to executive leadership to align IT initiatives with business goals With a strong foundation in ITIL, servicedesk operations, and infrastructure management, I’m passionate about building high-performing teams and delivering value-driven IT solutions that support business growth.

Country

India

City

Delhi

Industry

Information Technology & Services

Skill

Cloud Management, ServiceNow, Project Delivery, Stakeholder Management, Problem Solving, IT Service Delivery, Vendor Management, Team Management, ITIL Certified, Global IT Operations, Service Delivery, IT Infrastructure Operations, Infrastructure Projects, Budgeting, Incident Management, IT Service Management, Managed Services, IT Project & Program Management, People Management, IT Strategy

Experience

Senior Business IT Manager

OLX India

2023-12 - Present · 2 yrs 10 mos

Delhi, India

In my role at OLX India, I led the transformation of IT infrastructure and cloud services, focusing on IT operations, team growth, people management, cyber security and ITGC compliance. By implementing robust IT policies and streamlining operations, I significantly improved service delivery and reduced costs. My leadership in vendor management fostered strong partnerships that enhanced our IT capabilities.

Senior Manager Business IT Operation - AMEA

OLX

2020-10 - Present · 6 yrs

Gurugram, Haryana, India

I led transformative IT operations at OLX Group, driving modernization and efficiency across the AMEA region. • Directed a diverse team of IT managers, fostering a culture of innovation and operational excellence. • Oversaw regional IT budgets and vendor contracts, achieving cost-effective service delivery while maintaining high performance. • Automated key IT processes, streamlining operations and significantly reducing manual workloads across multiple functions.

BIT Manager - INDIA

OLX

2018-10 - 2020-10 · 2 yrs 1 mo

• Represented India IT in global leadership forums, aligning regional initiatives with global IT governance models. • Oversaw the design and maintenance of secure LAN/WAN connectivity across PAN India locations using Sophos and Cisco platforms. • Implemented security solutions like IAM and VPN, enhancing data protection against evolving threats. • Architected an automated onboarding program, significantly reducing manual processes and accelerating productivity.