Paul Clarke

Lead logistics and parcel operations across the Western United States, overseeing end-to-end network flow between primary hubs, cross-dock facilities, transportation lanes, and downstream postal distribution centers. Own cost, performance, and operational outcomes across a 24/6 network, partnering cross-functionally to scale automation and develop leadership capability. Key achievements: •Manage a large-scale P&L $XXM-$XXXM supporting annual parcel volume exceeding 25M pieces •Partnered in the end-to-end planning and execution of a Greenfield automated logistics facility, cross-functional readiness across operations, transportation, IT, automation vendors, and USPS partners; transitioned the site from launch to steady-state with zero service disruption •Lead 100+ employees through a layered leadership structure, building promotion pipelines and succession depth •Drive transportation capacity planning, modeling truck utilization, lane demand, and volume variability to balance service urgency, cost efficiency, and over/under-capacity risk •Oversee indirect inventory planning across facilities(packaging materials, consumables, safety equipment, MRO), ensuring availability without excess working capital •Own labor capacity planning and workforce modeling, aligning staffing levels and hours to volume forecasts while minimizing overtime and improving cost-per-piece •Delivered quantifiable productivity and cost improvements through automation, TMS modernization, labor optimization, and Lean initiatives •Plan and optimize transportation and USPS lane performance, improving SLA reliability and cost alignment •Partnered in the planning and execution of robotics and automation deployments, supporting facility readiness and operational integration at scale •Strengthened safety and compliance culture through preventive systems, reporting, and accountability programs •Advanced WMS, ERP, and BI integrations to improve decision visibility and KPI governance

Led the launch and stabilization of Amazon Logistics facilities across multiple markets, standing up new operations, building teams, and driving operational readiness under aggressive timelines. Managed cross-functional launch execution for workflows, labor planning, and early performance maturity across fast-growth environments. Highlights: • Led Greenfield launch execution for new Amazon Logistics delivery stations, driving site readiness, staffing ramp, SOP deployment, and transition into steady-state operations under aggressive timelines • Supported 90+ associates and 200+ delivery partners through daily dispatch operations • Established SOPs, performance routines, Lean workflows, and reliability improvements • Drove sustainable target-level performance in throughput, quality, and on-time delivery • Built early leadership capability, safety culture, and scalable operational structures for replication

Led last-mile operations across multi-site delivery markets supporting residential package delivery and customer SLAs. Operated within a private-equity-backed growth environment, balancing service reliability, cost discipline, and scalable operations. Highlights: • Managed multi-location routes + dispatch programs ensuring consistent 98%+ delivery reliability • Reduced turnover significantly through coaching frameworks and frontline leadership development • Improved route efficiency and SLAs through workforce planning + operational consistency

Managed all facilities scheduling including custodial, security, and operations across multiple school campuses supporting district needs for classrooms and multi use spaces. Highlights: • Led operations for six sites and 30+ personnel supporting safe and reliable campus operations • Developed scheduling and utilization programs generating significant auxiliary revenue increases • Strengthened preventive maintenance and vendor management improving cost efficiency and safety outcomes

• Played a key role in (Operation Dragon Boat)the initial startup and launch of Amazon Logistics (AMZL), supporting the early build-out of what would become Amazon’s proprietary last-mile delivery network (Amazon Flex). • Partnered closely with regional and central teams to stand up first-generation delivery operations, including station launches, route planning models, and delivery associate onboarding processes. • Helped translate high-level Amazon leadership vision into day-one operational execution, operating in an ambiguous, fast-moving startup environment. • Supported pilot programs and early process experimentation, contributing to SOP development, performance standards, and scalability frameworks still used today. • Worked cross-functionally with transportation, safety, HR, and technology teams to stabilize operations during rapid volume growth. • Identified early operational constraints and failure points, helping leadership iterate on throughput, cost-per-package, and service reliability. • Operated in a scrappy, build-as-you-go phase, balancing speed with discipline while laying the foundation for a national delivery platform.

Supported high-growth fulfillment and delivery operations during the scaling of Amazon Fresh. Highlights: • Led startup facility activation, labor ramp, training, and workflow stabilization • Managed inbound, pick/pack, dispatch, and productivity performance across 20+ associates • Built and standardized KPIs improving labor planning and throughput reliability • Supported Lean-aligned process improvements contributing to scaling repeatable launch models