Patrick K.

Patrick K.

Head of Operations

About

An expert in the technological-digital sector, primarily in digital signage, electronics and headset, VoIP and conference telephony with a blend of leadership, development and process creation. From setup to supply chain management to further development, I cover the entire spectrum and thus feed the team with valuable inputs. A leader who drives straightforward and integrative projects and provides his team with energy by communicating values and communicating positively. » 8 years of leadership experience in agile organizations » 5 years in development, organization and customer services » Well versed in change management and business development » Marketing Specialist with Swiss Federal Diploma of Professional Education and Training » Sales Coordinator with Swiss Federal Diploma of Professional Education and Training

Country

Switzerland

City

Zurich

Industry

Telecommunications

Skill

Microsoft Excel, International Sales, Start-ups, Internet of Things, International Relations, Customer Satisfaction, International Logistics, Import Export, Stock Management, Business Planning, Marketing Strategy, Business-to-Business (B2B), Marketing, Consulting, SAP, Customer Support, Management, Team-Building, Order Processing, Electrical Industry

Experience

Swiss Invent Digital AG

Head of Operations

Swiss Invent Digital AG

2020-1 - 2020-6 · 6 mos

Zug, Schweiz

»Reconstruction of the entire company in terms of team, suppliers, IT infrastructure, supply chain, administration and fleet management »Leading the company operationally including technical and personal staff management of 2-4 employees (head of stock & warehouse / logistics and operations & media managerin / project manager) with P&L responsibility of CHF 600k in 2020 and 1.2 million in 2021 »Evaluation and onboarding of two important partners / manufacturers of hardware (router & display) and interface software (player & CMS) using SIM cards (M2M) »Conception of the strategic business plan as well as co-design of the rescue project during the transition from Swiss Invent AG to Swiss Invent Digital AG in intensive cooperation with restructuring specialist and the new board of directors with meaningful reports at VR level »Initiator and creator of the sales & marketing strategy as well as the positioning with appropriate product & price design »Acquisition of major customers such as Tank & Rast with 450 locations in Germany and RollOut of functioning hardware and software (displays on urinals) based on Java (Jason protocol) within 2 years »Authorization to sign in collective

Swiss Invent Media AG

Operations Manager

Swiss Invent Media AG

LinkedIn
2017-8 - 2020-1 · 2 yrs 6 mos

Zürich und Umgebung, Schweiz

• Management and responsibility of the Operation & Media department • Leading employees (Head of Warehouse / Logistics and Operation / Media Manager / Project Leader) • Evaluation, participation in the development and ex-pansion of the product portfolio • Definition of products and prices (conditions) • Conduct contract negotiations with suppliers and customers • On-site technical support of the advertising medium • Order processing from A-Z (order processing, finishing and invoicing incl. Import / export) • Supply Chain Management (Purchasing) and Warehouse Management • Preparation of sales and marketing strategy and positioning • Processing key figures for controlling • Project Management and RollOut Large Projects (Region DACH and worldwide) • Monitoring large projects and close cooperation with project managers (locally in the DACH region and worldwide) • Administration and commissioning of the advertising media • Create and monitor the advertising sequences • CMS platform implementation and management • Construction of production and warehouse • Responsible for the telephony / IT

Suprag AG

Productmanager

Suprag AG

LinkedIn
2016-1 - 2017-7 · 1 yr 7 mos

Zurich

• Evaluation, development and extension of the products portfolio • Definition of products and prices (conditions) • Conduct contract negotiations with suppliers and customers • Collaboration, planning and control of promotions, brochures and advertising materials • Telephone customer service and technical support • Order processing from A-Z (order processing, finishing and billing) • Order handling (purchasing) and warehouse management • Preparation of the future sales strategy and position-ing • Processing key figures for controlling • Organization and representation of Suprag AG at fairs and events

Weidmann Electrical Technology

Paper Product Manager

Weidmann Electrical Technology

LinkedIn
2015-9 - 2016-1 · 5 mos

Rapperswil

• On-time and market-oriented processing and answer-ing of customer inquiries in co-operation with produc-tion, technology, sales (first contact person as well as consultation with special customer needs) in German English and French • Initial entry of orders / inquiries in SAP, check for completeness, determination of prices, preparation of offers and order confirmations as well as deadline monitoring • Ensuring the feasibility of the order-en / inquiries as well as order loading taking into account the existing production and resource capacity • Transport organization and monitoring • Maintain supplier relationships

Enswico

Senior Sales Coordinator

Enswico

2011-10 - 2015-8 · 3 yrs 11 mos

Egg b. Zürich

• Sales inside (sales Support) incl. Export / Import • Leader of Service business (CH) and leading, planning the operation • Sales Manager of the Australian market incl. periodic visits • Active cooperation for build up the Indian subsidiary „Enswico (India) Pvt. Ltd“ especially for build up the stock location and warehouse (several visits of part-ners in Delhi) • 01/2014 – 06/2014 sole Sales Support employee (ability to work under pressure) • Purchase • Logistic (Import/Export; handling of customs formali-ties, transport organization und –monitoring) • Price negotiations (Purchasing, Sales, Logistics) • Production planning (draw and monitoring) • Sales Support at exhibitions and promotions at the point of sales) • Order processing Sales Support • Price calculations • Contracting (Sales) • Accounting and dunning • Negotiating planning (elaborate sales and negotiation strategies in close collaboration with the Sales Direc-tors responsible for their market areas) • Stock planning and administration (Inventory, gen-eral stock booking, commissioning) • Implementation and Realization of quality processes (incoming and outgoing product tests, etc.) • Support of marketing activities

Weidmann Electrical Technology

Customer Service Accessories

Weidmann Electrical Technology

LinkedIn
2003-11 - 2011-9 · 7 yrs 11 mos

Sales inside, order entry, customer assistance for questions regarding prices, lead times, inquiries, transport, etc. Calculation production planning, education of new clarks, SAP experience, transport organising, purchase of complementary products

MBT (Schweiz AG)

Customer Service

MBT (Schweiz AG)

1997-7 - 2003-10 · 6 yrs 4 mos

Apprenticeship and afterwards worked in the Customer Service for the Concrete additive and admixtrue market

Patrick K.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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