pam copeland

tbd - work in progress

About

Results-driven IT Professional with notable success in directing security initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives. Hands-on experience developing Archer GRC Solutions, being a project leader, and managing teams. Expertise lies in being able to analyze and interpret data, while using problem-solving skills to determine working solutions.

Country

united states

City

birmingham

Industry

banking

Skill

banking, risk management, access, process improvement, management, governance, vendor management, leadership, information security, networking, analysis, management skills, integration, project management, archer development

Experience

tbd - work in progress

regions bank

2014-1 - Present · 12 yrs 9 mos

assistant vice president - archer governance

regions bank

2013-5 - 2014-1 · 9 mos

Being a direct report to the Senior Governance Manager, primary role is to establish and develop the governance framework, which support risk strategies of the bank's GRC Program. Responsible for management of Archer Governance projects, which include the setup, coordination, and oversight of vendors involved.

technology officer, senior archer developer

regions bank

2005-1 - 2013-5 · 8 yrs 5 mos

Formulate and define platform specs as new system requirements are needed. Manage new projects while creating relationships with lines of business and leading the Archer Administration Team. Leverage the Archer SmartSuite Framework to create, modify, and maintain complex existing online applications. Responsible for leading and coordinating annual system upgrades with Governance, Risk and Compliance Departments.

systems analyst and security administrator

regions bank

2005-4 - 2010-1 · 4 yrs 10 mos

Administered and maintained all levels of application security while developing and maintaining Access databases. Responsible for making recommendations to management on areas of improving security practices and managing areas of system vulnerability. Designated as Technical Project Lead during merger with AmSouth.

helpdesk support analyst

southern company

1997-5 - 2000-9 · 3 yrs 5 mos

Provided first-level technical support for IT infrastructure supporting employees in five states, handling over 70 calls per day. Resolved problem issues with hardware and software in a mixed Unix, Windows NT and mainframe environment. Additionally supported wireless and remote systems. Challenged to provide timely resolutions to support mission-critical needs. Oversaw network installations for new software packages and provided training on using applications more effectively.