Olivia Ordonez

Managed all administrative tasks, including creating and sending health insurance itemized superbills, direct communication with United Healthcare and Kaiser regarding patient claims and reimbursement, maintaining patient file and information organization, scheduling vision therapy sessions and exams with immense attention to detail, providing necessary and thorough information to new patients, maintaining equipment inventory, and collecting and logging payments through TPS payment system Streamlined transition from Google spreadsheets to using InfiniteVT software and trained employees to proficient level in software Oversaw backend financing and banking operations utilizing Autobahn, Indeflex, and Quickbooks Banking to ensure accuracy of patient information Provided ocular multi-sensory training (OMST) therapy using syntonic light therapy, coil frequency therapy, and additional vision therapy to children with ADHD and autism, adults with head injuries, and individuals with emotional and cognitive disabilities. Treated adults and children with vision impairments such as amblyopia, myopia, esotropia, and exotropia by applying a multitude of vision therapy exercises within their treatment program, such as convergence and divergence activities, mental mapping and tracking activities, sensory integration and gross and fine motor skill development, cognition building exercises, as well as strengthening central and peripheral attention and visual accommodation. Trained and supervised new therapists to obtain proficiency in vision therapy, OMST therapy, and administrative duties Communicate with and educate patients and their families about tailored treatment programs, assign home vision therapy tasks, and offer comprehensive responses to inquiries from clients Improved client retention by providing meticulous care and increased future revenue by identifying the clients additional needed services

Collaborated on the writing process of our final publication literature. Interrogated the findings of our current studies involving virtual reality induced motion sickness and music cognition. Contributed to multiple literature reviews, to ideas for new studies, and enhancements of current studies. Conducted various studies while collecting thorough and accurate data and managing the influx of multiple participants. Improved participants' experience by overseeing start up and close out procedures, such as obtaining and organizing consent forms and demographics information, and answering questions meticulously during debriefing procedures to abide by APA ethical standards. Responsible for participant compensation and compensation records.