Nur Sarah Fina Yakob

Nur Sarah Fina Yakob

Founder & Creative Director

About

I bridge business needs, digital systems, and user experience — with hands-on experience in User Acceptance Testing (UAT), CMS migration, and customer experience operations.Currently with SP Group, I support system enhancements by working closely with stakeholders and technical teams to ensure solutions are aligned with business requirements and deliver a seamless user experience. My role involves UAT execution, issue resolution, and facilitating cross-functional collaboration to improve processes and system usability.My background in digital marketing and communications complements my technical exposure, allowing me to approach problems with both a data-driven and user-centric mindset.Alongside my corporate experience, I bring strong entrepreneurial and client-facing experience:• Founder of Reverie Keepsake & Reverie Kreative — with over 10 years of experience delivering weddings, lifestyle, and corporate photography services. I manage end-to-end client engagements, from consultations and expectation management to final delivery, strengthening my ability to understand client needs and deliver quality outcomes under tight timelines. My work has been recognised by Brides magazine (Editor’s Choice Award, 2016), and I have supported regional campaigns and large-scale events, collaborating with established creatives such as Dato’ Rizalman, Natasha Hudson, and local brands like Glow Co, MKAC.• Founder of Al-Asr — a service-based initiative managing community-driven projects such as waqf, Ramadan, and Qurban campaigns• Founder of Kaizen Minds Academy — providing personalised learning support and developing structured approaches to improve student outcomesThese experiences have strengthened my ability to:• Manage stakeholders effectively• Communicate complex ideas clearly• Balance business goals with user needs• Deliver solutions with both strategic and creative thinkingI have also recently completed my real estate examinations and am exploring opportunities in this space as part of my long-term growth and diversification.I’m currently open to opportunities in:• Business Analysis (UAT / CRM / CMS)• Customer Experience (CX) / CRM• Marketing Operations / MarTechand roles where I can contribute to improving digital systems and customer journeys.

Country

Singapore

City

Singapore

Industry

Photography

Skill

Startups, Start-up Ventures, Content Management Systems (CMS), Google Analytics, Google+, Google Webmaster Tools, Digital Transformation, Web Services, Electricity Markets, Regression Testing, Regression Analysis, Portal Development, Key Account Development, Digital Photography, Event Photography, English Teaching, Malay, Teaching, Education, Elementary Education

Experience

Al-Asr Co.

Founder & Creative Director

Al-Asr Co.

2026-2 - Present · 7 mos

Singapore

Leads the development of Al-Asr, a faith-driven creative platform focused on producing Islamic educational content, visual storytelling, and thoughtfully designed digital and lifestyle products. Oversees the conceptualisation and production of media, resources, and creative initiatives that communicate Islamic knowledge in accessible and reflective ways for contemporary audiences. Key Contributions • Conceptualise and develop Islamic storytelling and educational media for digital platforms. • Design and produce meaningful digital resources, creative products, and visual content. • Lead the creative direction and strategic development of Al-Asr initiatives and projects.

SP Group

Executive Officer (Digital Transformation / UAT – CMS Migration)

SP Group

LinkedIn
2024-7 - Present · 2 yrs 2 mos

Singapore

• Led User Acceptance Testing (UAT) for CMS migration projects, ensuring system functionality aligns with business and user requirements • Acted as a key liaison between business stakeholders and technical teams, translating requirements and resolving system-related issues • Facilitated discussions and meetings to identify gaps, improve workflows, and enhance system usability • Managed stakeholder queries and requests, ensuring timely resolution and maintaining service quality standards • Supported portal development and enhancements, contributing to improved digital processes and user experience • Prepared reports and tracked issues to support decision-making and ensure smooth project delivery • Collaborated with cross-functional teams to drive continuous improvements in digital systems and customer experience

Kaizen Minds Academy

Educator

Kaizen Minds Academy

2024-2 - Present · 2 yrs 7 mos

Singapore

Educator and curriculum developer at Kaizen Minds Academy, dedicated to helping students from Kindergarten to Secondary levels develop strong academic foundations, confidence, and independent learning habits. Specialises in preparing K2 students for the transition to Primary School through structured phonics, early reading, and foundational numeracy programmes designed to build literacy and cognitive skills from an early age. At the Primary and Secondary levels, focuses on strengthening conceptual understanding across core subjects while guiding students to recognise exam keywords, understand question patterns, and apply effective answering strategies. Teaching methods combine engaging, student-centred learning approaches with structured academic guidance, encouraging critical thinking, problem-solving abilities, and long-term learning discipline. Driven by the philosophy of continuous improvement (“Kaizen”), with the aim of helping every student progress step by step toward academic mastery and confidence. Subjects taught: English | Mathematics | Science | Malay (Elementary Mathematics | Combined Science – Physics/Chemistry)

Reverie Keepsake

Founder & Managing Director

Reverie Keepsake

LinkedIn
2014-5 - Present · 12 yrs 4 mos

Singapore

Specialized in photographing weddings, Lifestyle and corporate Photography on an ad-hoc project basis. Designed marketing campaigns to increase social media traction and received an increase in social media followers and engagement. Collaborated with other business owners to work on projects that meet the business objectives.

Reverie Kreative Studio

Photographer & Designer

Reverie Kreative Studio

LinkedIn
2018-4 - Present · 8 yrs 5 mos

Singapore

The Creative Space Co. provides a one-stop solution for everything creative, commercial works, branding and curating digital visual content for businesses. We provide top quality photos on assignment for our corporate and small businesses. We supply them with images that can be used on websites, marketing materials or for PR purposes as well as editorials.

National Trades Union Congress (NTUC)

Digital Specialist

National Trades Union Congress (NTUC)

LinkedIn
2023-9 - 2024-2 · 6 mos

Singapore

• Supported User Acceptance Testing (UAT) for membership systems, ensuring accuracy, functionality, and alignment with business requirements • Assisted in identifying, documenting, and tracking system issues during testing phases, working closely with internal stakeholders for resolution • Participated in system validation processes to ensure smooth implementation and user readiness • Handled membership-related queries and operational processes, maintaining service standards and accuracy of records • Contributed to process improvements by highlighting gaps and inefficiencies during system testing and daily operations

Sonnamera Pte Ltd

Marketing Assistant (Digital & Design)

Sonnamera Pte Ltd

LinkedIn
2018-7 - 2024-2 · 5 yrs 8 mos

Singapore

• Developed digital and print marketing assets, ensuring consistent branding across campaigns and platforms • Managed and maintained the company website, including content updates, layout enhancements, and basic optimisation to improve user experience • Produced product photography and visual content to support marketing campaigns and new product launches • Supported social media content creation and execution, contributing to brand visibility and engagement • Collaborated with internal teams to align marketing materials with business objectives and campaign goals

Brandt Asie Pte Ltd

Operations Coordinator

Brandt Asie Pte Ltd

2016-10 - 2017-10 · 1 yr 1 mo

Singapore

• Coordinated day-to-day logistics and operational activities, ensuring smooth workflows between sales, warehouse, and transport teams • Maintained accurate inventory status and stock issuance, reducing errors and supporting timely order fulfillment • Managed delivery and client documentation, including issuing, filing, and mailing, ensuring compliance and accuracy • Collaborated closely with cross-functional teams to resolve operational issues, streamline processes, and improve efficiency • Supported internal and external stakeholders to maintain service quality and meet operational deadlines • Assisted in documenting and refining operational workflows, contributing to improved efficiency and accuracy • Implemented basic tracking and reporting of logistics KPIs to support decision-making

Suhaim enterprise pte ltd

Sales Executive

Suhaim enterprise pte ltd

LinkedIn
2014-5 - 2016 · 1 yr

Singapore

• Promoted and demonstrated a new range of interactive educational tools for children, raising brand awareness and engaging potential customers • Ensured sales targets were met consistently during events and on-ground promotions • Built strong customer engagement and communication skills, providing product guidance and resolving queries • Developed hands-on experience in event-based marketing and direct customer interaction

IBM

Administrator

IBM

LinkedIn
2014-9 - 2015-3 · 7 mos

Singapore

Assist buyer to perform SAP reschedule/cancellation updated for customer pull in and push out and supplier response in their committed delivery dates into the SAP as well as run/extract operation reports.

Education

Singapore University of Social Sciences (SUSS)

Singapore University of Social Sciences (SUSS)

LinkedIn

Master of Management(MMGT)

Singapore University of Social Sciences (SUSS)

Singapore University of Social Sciences (SUSS)

LinkedIn

Graduate Diploma in Digital Marketing(GDDM)

2023 - 2023
Singapore University of Social Sciences (SUSS)

Singapore University of Social Sciences (SUSS)

LinkedIn

Marketing Communications

2019 - 2022-10 · 3 yrs

Specialize and equipped with marketing knowledge and skills, TV, newspaper multimedia, digital media, strategic communication, public relations, corporate communications as well as media management and media production.

Singapore University of Social Sciences (SUSS)

Singapore University of Social Sciences (SUSS)

LinkedIn

Gig Academy

2022-6 - 2022-7 · 2 mos
Temasek Polytechnic

Temasek Polytechnic

LinkedIn

Diploma in Business Process & Systems Engineering

2011 - 2014 · 3 yrs

Specializes in systems thinking approach, integration and facilitation skills in both business and engineering. Process Optimization, Marketing Strategies, Technopreneurship and understanding of business processes that are vital in managing business.

Nur Sarah Fina Yakob's Contact Information

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