Nicoletta Turano

• Solely responsible for recruiting across the Operations Hub (NAM) at a global SaaS leader in CRM and business operations software, including the Engineering AI product group. • Delivered 85% offer acceptance, ≤45-day time-to-fill, 78% quality of hire, and 80%+ candidate satisfaction, balancing high-volume inbound pipelines with proactive sourcing of niche engineering talent. • Transitioned into AI/ML recruiting as HubSpot expanded advanced initiatives, driving adoption of tools like BrightHire, HubGPT, and Gemini. • Advocated for HubGPT integration across Slack and other core applications to streamline workflows and expand AI accessibility. • Rolled out global recruiting projects adopted company-wide and mentored junior recruiters and sourcing strategists.

• Recruited across Engineering in a Series B SaaS startup, owning 50%+ of all company hiring during rapid growth. • Delivered 20 hires in 3 months during the Great Resignation, meeting aggressive targets in a competitive market. • Built compelling outreach and sourcing strategies to attract talent without big-brand recognition. • Rolled out multiple process improvements, including a 30-Day New Hire Check-In program to strengthen retention.

• Sole-founding recruiter at a high-growth eCommerce startup, responsible for building the entire Talent Acquisition function from scratch in a resource-limited environment. • Established foundational recruiting infrastructure, including vendor evaluation, tool implementation, process design, and ROI validation. • Delivered an 85% offer acceptance rate across C-Suite, Engineering, Product, Sales, and G&A. • Designed a candidate evaluation rating system (based on SHRM best practices) that was adopted company-wide to drive unbiased, data-driven hiring decisions.

• Began career at a national staffing and professional services agency, promoted through four roles (Recruiter → Lead → Manager → Talent Acquisition Manager) over 11 years. • Led a team of 15 recruiters and 5 account managers, delivering consistently high performance across IT and non-IT recruiting. • Generated $1.8M+ annually and scaled a new account from $0 to $450K in under a year. • Advanced firm ranking to #5 in IT and #3 in non-IT recruiting among 200 vendors. • Consistently ranked as a Top 1–2 Recruiter in the NJ office (2010–2016). • Oversaw the firm’s largest account ($15M annually) for five consecutive years. • Built a foundation in high-volume sourcing, client partnership, and stakeholder management that informs my corporate recruiting approach today.