noah nelsen

* Handling all aspects of: * Accounts Receivables * House Account Reconciliations * On-Property Cashier * assisted with Payroll submissions

* Oversee Accounting Coordinator and Accounts Payable Clerk and all their responsibilities * All responsibilities listed below * Create and analyze Profit and Loss Statement for two hotels and restaurant * Perform custom company onboarding and orientation. * Created Company-wide training program for all associate roles * Perform Bi-Weekly Payroll functions at hotel level * Created and implemented Internal Audit system with custom built in reports * Perform all internal employee investigations and financial audits * Handle all Associate Events and Outings

* Opening team, worked with MyMagic * focusing on Fastpass * in Disney s Animal Kingdom. Helped to educate Guests and Cast Members on the new system as well as locate and resolve all issues in the system.

Internship included designing websites, programming sample sites, resigning the web solutions website, designing as well as programming parts of new UNH home page. This internship helped to increase knowledge of graphics software, as well as education on how to design graphic images and program websites.

* Used analyzation and multitasking comparison skills in an office setting. * Supervised a staff of 5 QC staff members. Handled projects and timing to ensure each project was completed on schedule. * Held daily meetings to perform an overview on projects and discuss best practices to help efficiency.

Performed banking needs and interacted with customers while providing excellent customer service, referred applicable products to customer that would better enhance both their banking relation as well as their financial standing, and kept the confidence of customers and business banking needs. + Ran CWI, a program to ensure all customers have a good experience. Gathered data from customer surveys to see how and where we could improve, coached team members to ensure a better customer experience, attended meetings in the district to help other branches with tips as well as receive tips to ensure a better experience for every branch. + Supervised Employee Happiness: Ensured every employee was comfortable and happy in a positive working place, handled all disagreements between employees, kept employee lounge current and up to date on all legal documents as well as TD documents to ensure success for each employee. + One of the top in Referrals of TD Bank products best suited for the customer.

* Handled cash register through keeping drawers balanced, handle multitasking touch screen POS system, ensured each product sold for the correct price as well as each sale and coupon processes correctly. * Performed daily leadership operations including scheduling of cashiers, day to day training, customer conflict resolution, ensuring sales numbers are met for the day and month. * Solved each customer issue through exceptional problem solving skills, so it is best for both the company and the customer, coached other employees on customer service. * Top in State District for sales of Old Navy brand credit cards.

* Perform operation duties, while also performing in the attraction to give over 5,000 guests a seamless experience daily. * Ensure guests are enjoying their personalized vacation while in a safe environment through superior customer service. * Demonstrate excellent verbal communication skills while answering any questions guests may have about the Walt Disney World Resort * Perform conflict resolution with courtesy and professionalism. * Successfully completed Disney Exploration Series: Disney Leadership and constructing leadership style and how it fits with Disney.

* Met with schools to schedule fieldtrips to the Education Series Performances. * Scheduled and completed workshops for students in schools. Workshops included theatre and Shakespeare to students of grades 6-12.

* Actor in The Wizarding World of Harry Potter Diagon Alley * Workshop cast of Diagon Alley, able to build the character and develop the show to help create a successful outcome

* Handle all guest comments and concerns while acting as Manager on Duty of the hotel as well as any situations that may arise while on shift. * Check guests in and out and deal with all guest reservations along with being concierge for the hotel and helped to raise .