Nidhi Sharma

From Code to Leadership: Building Solutions That Scale, Teams That Thrive. With over 15 years in technology—spanning hands-on development to senior leadership—I've learned that the most transformative solutions aren't just built with code; they're built with people. As Senior Manager of Software Engineering at Cox Automotive, I lead enterprise-wide Salesforce initiatives that impact 250,000+ users across multiple business units and customers logging through communities. From architecting secure Communities and integrating Genesys email-to-case routing to enabling external portals and optimizing Sales and Service Cloud implementations, my focus is on creating scalable solutions that drive real business value. But technology is only part of the equation. I believe in turning experience into legacy—mentoring emerging talent, volunteering as a judging committee member, and sharing insights that empower the next generation of leaders. As an active IEEE member with 10 certifications, including Agentforce Agent Builder and Data Cloud Consultant, I'm committed to staying at the forefront of AI-driven innovation while lifting others along the way. What Drives Me: Leading cross-functional teams to consolidate and optimize complex systems, designing technical architecture that scales with business growth, and fostering collaborative environments where innovation thrives. My Philosophy: Great leadership isn't about having all the answers—it's about asking the right questions, empowering your teams, and creating space for others to succeed. Whether it's implementing cutting-edge AI solutions, streamlining operations for hundreds of thousands of users, or mentoring the next wave of tech talent, I'm energized by work that creates meaningful impact.