Nicole Long

• Conduct quantitative EEG (qEEG) assessments, perform data editing and artifact removal, and generate client brain maps using NeuroGuide software. • Develop individualized neurofeedback training protocols utilizing swLORETA-based analysis to target dysregulated cortical networks and promote optimal brain function. • Facilitate customized 19-channel neurofeedback and cognitive skills training sessions for clients across diverse age groups and clinical profiles, including ADHD, anxiety, autism spectrum disorder, learning disabilities, traumatic brain injuries, and those seeking overall cognitive enhancement. • Utilize NeuroNavigator for advanced 3D source localization and visualization of current source density (CSD), coherence, and phase difference to evaluate network energy flow, adaptability, and neuronal timing. • Administer client-specific neuromodulation and photobiomodulation protocols using specialized headsets designed to support brain health and functional optimization. • Conduct a variety of neuropsychological assessments, and generate comprehensive, timely reports for quarterly client progress meetings, effectively showcasing the advancements clients are making within their program. • Conduct training for new employees and provide ongoing advice and guidance regarding responsibilities and optimal practices.

• Collaborated and communicated effectively on a multidisciplinary clinical team to ensure quality and continuity of care, and provided astute observations regarding milieu dynamics and individual cases for PHP and IOP levels of care. • Provided compassionate meal support and in-the-moment behavioral redirection. Held one-on-one meals as needed for deeper and more individualized support. • Facilitated therapeutic groups involving skill-building, journaling, group collaboration, mind-body-spirit connection, and creativity. • Acted as a key point of awareness within the clinic, ensuring daily operations ran efficiently and on schedule. Anticipated client and clinic needs as well as potential conflicts in order to implement proactive solutions. • Collected research data for outcomes of care using multiple tests including the EAT, BAI, BDI, RES, and FES.

• Responsible for two elementary-aged children on a daily basis, carrying out daily activities to meet their physical and social-emotional needs • Safely and promptly transported the children to school, extracurricular activities, and other events • Created a fun, secure, inspiring, and loving environment, which encouraged strong development in the children’s self-image • Coordinated everyday activities that encouraged education and social skills, such as reading at the library, playing in the park, and doing arts and crafts

• Promoted within a ten-month time frame for exceeding goals and supporting company culture. • Managed a large A/R portfolio of major accounts, consistently maintaining aging metrics around 96% between 0-90 days aged and performing detailed account reconciliations. • Utilized Vendor Management Systems (VMS) to audit and reconcile billing data between external platforms and internal systems. • Researched and resolved payment discrepancies as a result of hours and rate variances, tax payment errors, discount errors, misapplications of cash, and lack of client funds.

• Reviewed Timesheet Exception Reports to identify discrepancies such as missing or unapproved hours for temporary employees. • Supported the Credit Risk team by running the Daily Overlimit Report and verifying accounts with adverse credit.

• Responsible for administrative duties such as managing the office calendar, intensive data entry, filing, email correspondence, managing multiple phone lines, and customer service. • Carefully handled legal documents including I-9 and W-4 paperwork for candidate compliancy. • Organized and managed on-site client interview events, maintaining seamless scheduling and flow throughout multi-stage interview sessions.

• Responsible for multiple children ranging from infancy to school-age. • Taught elementary curricula in an interactive and nurturing format. • Led activities such as art projects, games, and trips to the park. • Provided transportation and prepared meals and snacks for children. • Fostered an environment of fun, learning, play, and safety.

• Updated company Facebook page and Instagram account. Increased follower count and engagement. • Promoted business at local Bridal Shows by booking wedding consultations and getting to know clientele. • Collaborated with graphic designer to improve the designs for promotional flyers and business cards.

• Provided excellent customer service by checking materials in and out of the library, assisting students with locating materials, and answering light phones. • Organized and maintained bookshelves using the Library of Congress guidelines. • Received heavy exposure to various clerical duties including filing, keeping reserve books in order at all times, and restocking supplies as needed.

• Made genuine connections with customers, asking questions, listening to their needs, and advising them. • Ensured that fitting rooms were ready for customers by promptly clearing out merchandise and returning it to the proper area of the selling floor. • Inspired customers by promoting the company brand.

Focused on psychological aspects of human behavior, cognition, and development. Chose approaches to problems and solutions pragmatically, and always strived to succeed.

I was a full-time student, while also working on campus in the library. I was able to network well with the staff on this campus, and thoroughly enjoyed my time at this school while completing courses with hard work and tenacity. Graduated with Honors.