Nicole Jarvis-Miller

Strategic HR Leader for a unionized, community-based hospital. Partner directly with clinical and operational leaders across Hospitalist, Advanced Practice Provider, and Nursing teams. Trusted advisor on complex employee relations, union grievance resolution, performance management, and succession planning—delivering people strategies that support both frontline engagement and executive decision-making.

Retail-focused HR executive reporting directly to the CHRO, accountable for enterprise Talent strategy across Corporate, Store, Executive, and Campus recruitment, as well as Talent Operations, Talent Management, and Learning & Development. • Lead a distributed team of 250+ talent professionals supporting annual hiring volumes of 50,000, aligned to seasonal retail peaks and high-volume frontline roles • Transform recruiting operations to reduce cost, insource core capabilities, and deliver high-touch candidate and hiring manager experiences across store and corporate environments • Collaborate with CHRO and Total Rewards to develop and present quarterly and annual talent insights to the Board of Directors, including workforce planning and organizational health metrics • Launch immersive onboarding strategy to accelerate new hire integration and retention, with emphasis on frontline engagement during the first 90 days • Introduce executive-level talent reviews focused on performance, readiness, and succession for key leadership roles • Reimagine campus recruitment strategy to strengthen the retail leadership pipeline and drive long-term field talent development

Talent Acquisition: Direct report into the CHRO - responsible to design and execute the strategy for Talent Acquisition, Diversity, Inclusion and Culture which includes: Employer Branding and Attraction, Background Checks, Social Media Strategy, Employee Referrals, Campus Strategy, Diversity and Executive Recruiting as well as a fully embedded D&I strategy. • Significantly scaled the team to address a 60%+ increase in hiring needs YTY • Redefined our process and policies to create a high touch candidate focused full life cycle model • Built and scaled an intern program that has grown 60%+ Year over Year with a focus for corporate, field and supply chain • Launched a comprehensive social media strategy and brand campaign #Lifeinadvance focused on employer branding and our frontline employees resulting in a 38% increase in followers in one year • Personally handled confidential and Executive level searches • Led the recruiting workstream for the company wide HRIS implementation impacting 72,000 team members Corporate HR Leader: Lead the HR function for all Corporate Organizations including: IT, Marketing, Merchandising, Finance, Communications & Investor Relations, Strategy & Transformation, Legal and HR. Provide HR leadership globally – with main concentrations in US, India and Taipei.

HR Director for two global organizations with IBM Systems Business Unit. Provided HR leadership to a 10,000 person development organization with co-located teams that spanned multiple countries. Core focus was HR strategy, workforce optimization, talent management and succession planning. Also supported global Marketing organization.

HR Business Partner for two global organizations within Development and Manufacturing for the IBM Systems and Technology Group. Provide direct and matrix leadership to HR Generalists to ensure the successful implementation and execution of all global and annual programs and the HR strategy.

HR Manager responsible for the IBM RTP Location, which at the time, was the largest IBM location in the US. Responsible for crisis management, employee relations support, public relations and security matters involving employees at the location. Direct management responsibility for team of 17 HR generalists and provide HR support across the US South.

HR Program Manager working on the transformation of the IBM recruitment model across all geographies. Globally responsible for the change management and communications workstreams to ensure a successful transformation and implementation as well as improving the customer experience. Focused additionally on transformation of key HR projects outside Recruitment, including Transition Management.

Leader for US external recruitment organization - Led team responsible for sourcing and identifying passive talent for skills ranging from Finance, Human Resources, Hardware & Software Engineering, Technical Sales & Services, Technical Support and Manufacturing. Team delivered 6000+ hires annually and was comprised of 60 recruiters, both full time and contract staff.

HR Professional in a number of different functional and generalist roles - demonstrating progressive experience. HR Generalist providing end to end HR support to a line of business, Benefits Design and Implementation, Compensation Support and Technical Recruiter. Hired as part of the IBM HR Leadership Development Program - a 2 year HR rotational program.