nico van eden

* Responsible for daily communication with client. * Responsible for quotations and site assessments to ensure that security measures proposed are sufficient. * Managing maintenance of all installations (460 alarms). * Managing all new installations. * Stock Control and opening of new jobs (From client quote to order to execution) * Managing technical staff on-site. * Managing compliance with mine health and safety standards. * Having daily safety meetings with staff. * Managing critical spares on-site. * Dealing with client queries and assisting with reports. * Working on the costing of tenders. * Scheduling training for technical staff. * Identifying shortfalls in skills and addressing with appropriate training. * Daily meetings with sectional officials to address all concerns. * Doing risk assessments.

* Assisting directors with tenders and pricing thereof. * Arranging preferential pricing from suppliers. * Measuring of sites and doing planning on Microsoft Visio * Document integrity – Ensuring that all documents are up to date and that all the correct documents are supplied with tenders electronically and physical copies thereof. * Doing planning on RF and Fibre Optic jobs. * Dealing with customers on a day to day basis. * Doing a scope of work document with planning on Microsoft Visio * Meeting with clients and ensuring that installation is correctly completed and addressing all concerns as they arise. * Compiling as build documentation and handover files.

* Assisting of Sales people on pricing and on tenders * Dealing with clients telephonically regarding pricing requests * Day to day quotations as they happen to provide quicker and prompter * Response. * Opening of jobs and all documents required * Doing an outline scope of work for projects perusal * Working on tenders from start to finish in the following disciplines (Access * Control, CCTV, Fire Detection, Fire Suppression, Building Controls, EVAC, * Intrusion) * Doing System design and quotations to meet client’s requirements * Doing site-visits with customers to ensure that the scope of work is understood and that the quotations go out accordingly. * Dealing with suppliers to ensure discounts and dealing with sub-contractors to ensure they understand the work to be undertaken * Sitting in on L1 – L4 reviews. * Assisted the guarding division with canvasing and acquisition of new clients.

* Scheduling of all daily service technicians for client faults. * Logging of clients faults and providing resolution. * Quotations for call-outs, faulty equipment replacement and new * Installations. * Dealing with key account clients such as Standard Bank. * Quoting on new installations, tenders and projects. * Responsible for 9 Technicians and their daily work activities. * Delegating tasks to administrative assistant to keep filing, quotation registers and call logging sheet up to date with current feedback, stock used, stock required etc. * Doing graphs to identify (Problem sites) and for report on revenue purposes. * Responsible for handling client queries and concerns.

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