Nashat Hatem

Led the development and implementation of strategic procurement, property management, and administration plans, resulting in increased value and ROI. • Centralized procurement function and negotiated complex corporate contracts to enhance compliance and achieve savings. • Achieved a 46% YOY improvement in property investment portfolio performance and supported digital transformation strategy with innovative solutions.

• Developed and implemented strategic Procurement plans to enhance customer experience and increase value. • Led various strategic sourcing activities across the company to drive cost savings and efficiency. • Conducted spending analysis to identify cost-saving opportunities and automate requisition processes. • Supported multiple departments on projects that delivered high benefits to the business.

Manage Procurement & Administration related projects: - Procurement Policy implementation. - New corporate travel process. - RIM new policy and process implementation. - Outsourcing projects. - Process review and improvement. - Sales offices consolidation.

• Led the Procurement Department units: - Vendor Management & General Services - Dispatch unit. - Application control unit. - Mailing services - Procurement & Support. - CRE (Corporate real Estate). - RIM ( Record and Information Management) - Workplace safety and security. • Review the existing processes and work with other teams to put the required enhancements. • Manage department related projects such as sales point consolidation, opening new offices, office relocation, quality management, cost saving and service enhancement.

• Ensuring a high level of productivity and high quality service to internal and external customers based on specific measures and standards. • Checking Operating Expense ratios within the company budget. • Reviewing of purchasing invoices, monitoring & controlling purchases in line with the compnany’s guidlines. • Monitoring the office cleanliness and maintenance up keeping. • Supervise the administration staff, and reporting to the Administration Management. • Searching for a new suppliers and vendors to insure better services to the company. • Supervise the mail room staff and handle all the couriers’ accounts and arrangements. • Manage and take control of security issues and take care that the security is maintained to the utmost level which is very vital for an organization. • • Follow up on projects, reports and pending jobs within the departments. • Administer the quality enhancement projects such as:  Mailroom management and automation project.  Outsourcing of statements (printing and dispatching).  Outsourcing of the health cards printing.  Document management solution.  Document security enhancement and management.

• Ensuring a high level of productivity and high quality service to internal and external customers based on specific measures and standards. • Checking Operating Expense ratios within the company budget. • Reviewing and check purchasing invoices. • Assisting in organizing company events, in addition to coordinating with Hotels and other events management companies. • Ensure office cleanliness and maintenance up keeping. • Supervise the administration staff, and reporting to the Administration Management. • Updating the printing materials library and maintain an up to date inventory in addition to processing/ tracking all printing request • Prepare letters and LPO’s to suppliers/vendors/ landlords, etc… • Updating the Calling Tree List for ALICO Gulf. • Searching for a new suppliers and vendors to insure better services to the company. • Supervise the mail room staff and handle all the couriers’ accounts and arrangements. • Printers and faxes support (toners and maintenance). • Administer purchasing of Stationary, office equipments and consumables per company purchasing policy. • Handle Mobility Services (Purchasing, maintenance & Upgrading). • Handle business trips arrangements upon obtaining approved business travel requests per travel personnel policy. • Schedule submitting all invoices to accounts on month basis.

• Submitting a daily/weekly reports about the backlog status. • Following up with the providers (Hospital, Clinics, and Pharmacies) to provide the necessary data to keep the system updated. • Supervise and support the data processing team, and reporting to the Group Claims Manager. • Checking the provided data by the data processing team. • Uploading the provided data into the system. • System troubleshooting (maintains members and wrong data) and update. • Assist the providers to enhance the quality of the provided information. • Train the new staff (Data processors and system adjudicator).

• Compare the submitted hard copies with the soft copies and enter the medical diagnosis for each single claim. • Prepare and check the soft copies and make them ready to be uploaded into the system. • Prepare a daily report about the processing staff performance and submit it to the system Administrator. • Prepare weekly reports about the pending claims status.