Narongsak (Win) Kampan

Strategy Business Development @ R3 Autosphere

About

"𝘗𝘳𝘰𝘣𝘭𝘦𝘮𝘴 𝘢𝘳𝘦 𝘯𝘰𝘵 𝘩𝘢𝘳𝘥 𝘵𝘰 𝘴𝘰𝘭𝘷𝘦, 𝘪𝘵𝘴 𝘰𝘯𝘭𝘺 𝘩𝘢𝘳𝘥 𝘣𝘦𝘤𝘢𝘶𝘴𝘦 𝘸𝘦 𝘢𝘴𝘬 𝘵𝘩𝘦 𝘸𝘳𝘰𝘯𝘨 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴" With 10 years of experience in the hospitality industry (Hotels, Hospitals, Airlines and Spas) I can assure you that the landscape of the Hospitality Industry is changing day by day. The cornerstone of success lies in the ability to be adaptive in this dynamic environment. As Hospitality operators offer services to clients themselves; operators will know what to look for in a supplier/partner to ensure that their needs are met. I work with hotels to enhance their guest experiences by introducing elegant and sustainable amenities. We've been fortunate to become a Preferred Supplier of brands such as ACCOR Group/ Mandarin Oriental and our services now extend beyond bathroom amenities and accessories, supporting various departments throughout the hotels. I've recently secured an exclusive distributorship for MEPRA, an Italian Flatware brand from Lumezzane that's setting new standards in the industry. MEPRA could add an extra layer of elegance to your culinary creations, enhancing the overall dining experience for your customers. Would love to connect and share our client portfolio, Michelin job references and other e-catalogues with you. 𝙋𝙖𝙞𝙣-𝙋𝙤𝙞𝙣𝙩s that we have solved: 𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙧'𝙨 *Increase Revenue per Guest *Improving Staff Efficiency *Differentiating Guest Experience *Unstable Brand Standards *Increase Brand Reputation *Customer Dissatisfaction *Changes in Technological advancements 𝙋𝙧𝙤𝙘𝙪𝙧𝙚𝙢𝙚𝙣𝙩'𝙨 𝙈𝙖𝙣𝙖𝙜𝙚𝙧'𝘴 *Unable to control Supplier Delivery *Unable to control instant fluctuation in price (especially imports due to FX) *Unable to control or calculate hidden costs *Compromise on Quality to achieve Cost saving KPI *Shortage of Contractual items to use (Affect Brand Standard KPI) *Contracts Compliance *Supplier shortage 𝙃𝙤𝙪𝙨𝙚𝙠𝙚𝙚𝙥𝙞𝙣𝙜 𝙈𝙖𝙣𝙖𝙜𝙚𝙧'𝙨 *Health of safety of products to Environment and People (chemical vs natural) *Reputation and standard of Hygiene *Germs and Disease Control *Reverse Odor *Bad rancid smell from garbage and from Sewer system *Drainage problems *Pests and insects *Certification of product quality on Environment 𝙁&𝘽 𝙈𝙖𝙣𝙖𝙜𝙚𝙧'𝙨 *Fire Hazard from heating equipment (Chaffing fuel) *Flatware not reflecting Restaurant identity 𝙎𝙖𝙛𝙚𝙩𝙮 & 𝙀𝙣𝙫𝙞𝙧𝙤𝙣𝙢𝙚𝙣𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙧'𝙨 *Internal/External audit *Failed monthly operational test standards (Water and air quality) *Customer Safety

Country

Thailand

City

Sathon

Industry

Cosmetics

Skill

Logic Design, Strategic Communications, Market Analysis, Feasibilities, Project Planning, Bill of Quantities (BOQ), Purchasing, Marketing, Team Coordination, Critical Thinking, Business Development, Project Management, Budgeting, Team Management, Leadership, Sales Management, Strategic Planning, Business Strategy, Cross-functional Team Leadership, Fasteners

Experience

Strategy Business Development

R3 Autosphere

2025-8 - Present · 1 yr 2 mos

กรุงเทพมหานคร, กรุงเทพมหานคร, ประเทศไทย

- Develop and execute comprehensive marketing strategies to drive business growth. - Design and implement strategies to increase customer engagement and usage frequency, focusing on brand loyalty and incremental sales from existing clients. - Analyze the current Customer Journey (As-Is) and design the To-Be Journey to elevate customer experiences across all touchpoints. - Collaborate in creating effective customer data collection frameworks to strengthen sales insights and optimize sales performance. - Build, manage, and enhance the customer database system to align with CX, retention, and sales conversion strategies. - Conduct customer data analysis (e.g., RFM, contact points, UI/UX, and feedback) to generate actionable insights for strategic planning. - Measure and present customer satisfaction results, transforming qualitative insights into strategic recommendations for executives. - Continuously refine the Marketing Mix (4Ps) and communication strategies based on customer behaviors and real-time data. - Define and monitor KPI/ROI of business initiatives in collaboration with management, ensuring measurable business outcomes.

Business Development Manager

Floral Hotel Supply

2023-11 - 2025-8 · 1 yr 10 mos

Bangkok, Thailand

- Analyze market needs and competitor products to pinpoint procurement opportunities. - Develop and execute business strategies for introducing and growing new brands/products. - Develop effective selling prices - Carry out sales of product groups for New Product or product champion groups to achieve targets or sales figures as specified in the ORG. KPI - "Negotiate and manage contracts, business models, payment terms, and support levels. Setting clear terms of engagement "

Co-Founder & Business Development Officer

Lokkusol Smart Trade company

2022-7 - 2023-10 · 1 yr 4 mos

ชลบุรี, ประเทศไทย

- Write the strategic plans and Company structure preparing to operate the company. - Create work-flow for employees and Set team KPI & Goals. - Manage the team performance to achieves highest results. - Collect all customer feedbacks and analyst the data to reports to shareholders. - Being a Project Consultant for Pacific Garden Hospital, Taking a responses for marketing and developing the business unit. - Developing the Project land 624 Rai and offer for sale to WHA UTILITIES AND POWER PUBLIC COMPANY LIMITED.

Business Development Coordinator

Living Mobile Co., Ltd.

2020-12 - 2021-5 · 6 mos

กรุงเทพมหานคร, ประเทศไทย

- Directing and applying the strategy to the AE team to win new customer and reduce the churn rate and take care existing. - Re-new the strategies to win the customer success abide by the company policy. - Do the CUSTOMER CENTRIC for each Quarter. - Coordinating among each departments to composing the highest result.

Marketing Officer

SUPAVUT

2020-7 - 2020-12 · 6 mos

บางละมุง, ชลบุรี, ประเทศไทย

- Supporting and coordinating the customer and supplier in South Africa plants base. - Checking the cost of production's materials before production lines begin. - Negotiating the highest price and presenting to CEO