Nan An
sales operation analyst @ Midea Canada
Canada
North York
Transportation/Trucking/Railroad
Business Schools, Banking Services, Banking, IBM Certified Database Associate, Advertising Research, Banking Law, Business Growth Strategies, Monetary Economics, Accounting, Consumer Products, Business Analysis, International Implementations, Product Launch Planning, Microsoft Office, Business Growth, Data Analysis, Executive Management, Direct Banking, Supply Chain Management, Reservations
Experience

Business Analyst
Panasonic Canada
Examined corporate products offered in Canadian and Japanese markets to identify key differences while considering regional market trends, consumer needs and supply chain management strategies Analyzed competitive landscape of technology industry in North America by examining international industry leaders' products, services, client outreach approaches, advertisements and growth initiatives Conducted research to gain understanding of significant inhibitors preventing Panasonic's expansion of consumer products in Canadian market and dependence on industrial products to propel corporate growth Developed and presented recommendation plan to support successful market entry and launch of consumer products in Canada by outlining product selection, implementation strategies and business plan focused on driving business growth

Customer Service Specialist
Established and maintained relationships with students by coordinating regular check-in meetings to discuss academic progress and deliver assistance with any issues Managed and maintained students' information by recording current and past course enrolments, grades, attendance and contact information in Excel spreadsheets Collected, examined and delivered student feedback to senior leaders to collaboratively formulate solutions to improve course offerings and curriculum structure

Consultant
Communicated with students to identify long-term academic and professional goals to recommend relevant courses, workshops and review sessions Aided international students with adapting to Canadian life by providing support and answering questions related to leasing flats, opening bank accounts and applying for visas Analyzed students' grades to gain insights into academic progress and develop strategies to strengthen teaching approaches and enhance learning outcomes

Counter Clerk
Directly supported diverse groups of customers with daily banking needs such as financial services, using banking machines and facilitating international funds Provided individualized solutions to users' requests from Bank of China's mobile application including opening accounts, applying for bank statements and changing credit card limits Made reservations between 20+ daily customers and senior banking representatives to oversee and resolve banking needs
Education
Nan An's Contact Information
Phone
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