Musa'ad Atthan
Network Operations Center Manager @ PT. Bali Towerindo Sentra Tbk,
About
15+ years of telecommunication industry. Strong knowledge in planning and consulting management, operational management and customer relationship management, business proses network operation center of telecomunication operator, team lead in project and to be able to help develop and run the company as well as possible. Have the ability to deal with people diplomatically, enthusiastic self-starter and team facilitator. I am always enthusiastic about what I do, something new and very happy to be work in a team. Hope all that I have will make a positive contribution to the company.
Indonesia
West Java
Telecommunications
Computer Hardware Installation, Software Installation, VSAT, Microwave Engineering, Metro Ethernet, E1, Fiber Optics, Media Converters, Inverters, Tester Acterna, Anritsu, HST 3000, Smartclass JDSU, Optical Time-Domain Reflectometer (OTDR), Optical Power Meter, Splicer, Microsoft Office, Adobe Photoshop, WordPress, Google Apps, Windows, Radio Frequency (RF) Engineering, RF Troubleshooting, Spectrum Analyzer
Experience

Consultant Project Management Unit Leased Capacity BAKTI KOMINFO
Jakarta Raya, Indonesia
1. Assisting BAKTI Kominfo in coordinating satellite capacity service projects with ground segment internet access and BTS backhaul 2. Analyzing operational, monitoring, and evaluation issues of satellite capacity services and providing solution recommendations 3. Verifying satellite capacity service performance through information systems/dashboards, including system monitoring and control 4. Assisting BAKTI Kominfo in the assessment, development, implementation, and operation of the satellite capacity service monitor 5. Conducting mapping and sizing of satellite capacity allocation and internet services for ground segment devices and BTS backhaul 6. Evaluating the ticketing system integrated with information systems/dashboards related to payment and satellite capacity allocation 7. Providing recommendations for drafting or revising contracts (addendums) for the Leased Capacity program 8. Preparing monthly, quarterly, and final reports on all completed tasks

NOC Deputy Manager
Jakarta, Jakarta Raya, Indonesia
1. Manage 6 Project, 6 Leaders, 22 NOC Operator, and 2 CSO 2. Maintain SLA properly, to maximaze company revenue 3. Handling operation Project as leased capacity, ground segment akses internet, and BTS backhaul for BAKTI Kominfo 4. Handling operation project as leased capacity consortium for Fiberhome-MTD and IBS-ZTE 5. Handling operation project merah putih Telkomsel and Telkomsat 6. Monitoring layer 1 teleport SES 12, SES 9, JCSAT 1C, Kacific, Thaicom 4, Apstar 6D and MPSAT 2 7. Weekly report incident trending happens & give suggestion to related team for do rectification and permanent restoration. 8. Weekly report update issue & update improvement to management 9. Technology : Hughes Jupiter System HG220 & HG240 (SES-12, IPSTAR, JCSAT1C, SES9), and Newtec (Kacific).

Senior Engineer
Cikarang - Bintaro
1. RF Engineer and Vsat Engineer 2. Manage Service 3. Coordinator GS KTP for BAKTI Kominfo 4. Handle Instalation, Operation, & Maintenance Hub/Terminal Vsat ( Modem UHP / IPSTAR) 5. Handle Customer Metrasat & Telkomsat - Opration and maintenance - Check performance carrier outroute - Monthly report - Handle Communication with Customer 6. Handle Operation & Maintenance Fiber Optic (Cikarang Site) for Customer - Main – Diversity IPSTAR - Metro E - SES 12 Teleport - IPSTAR Teleglobal 7. Handle Terresterial (Radio Wireless) Customer for Instalation, Operation, & Maintenance area Cikarang 8. Handle Instalation, Operation, Maintenance, & Report Terminal Vsat, tranponder SES12 Binasat Kuala Lumpur 9. Support Instalation Teleport SES12 and IPSTAR 10. Handle PT. Khasanah Teknologi Persada for operational Teleport SES12 Wide Beam - Support GO and NOC - Monitoring Hourly & Daily Report - Make Weekly & Monthly Report - Maintenance & Repair Device - Handle Communication with Customer (Supervisor / Manager Level) for Complain, Report, and Improvement 11. Handle PT. Khasanah Teknologi Persada for operational Teleport and HUB IPSTAR, - Support GO and NOC - Monitoring Hourly & Daily Report - Make Weekly & Monthly Report - SLA Reconcile - Handle Communication with Customer (Supervisor / Manager Level) for Complain, Report, and Improvement

Field Operations Coordinator
PT. Smart Data Global
Indonesia
1. Coordinator technician area JABODETABEK for survey, instalasi, maintenance, and improvement MIDI PT. Indosat Ooredoo 2. Senior technician area JABODETABEK for survey, instalasi, maintenance, and improvement MIDI PT. Indosat Ooredoo 3. Staff NOC for monitor VSAT and Backhaul PT. AJN Solusindo customer Angkasa Pura II

Field Engineer
Indonesia
1. Technician area East Indonesia for survey, instalasi, and maintenance vsat, radio, and power system solar panel for Telkomsel USO and Telkomsel Merah Putih 2. Technician area East Indonesia for survey, instalasi, and maintenance vsat, and power system for Angkasa Pura I 3. Project admin area West and East Indonesia for survey and instalasi Telkomsel USO and Telkomsel Merah Putih
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