Mrooj Seraj Alqurashi

Mrooj Seraj Alqurashi

Patient Experience Manager @ Fakeeh Care Group

About

Bachelor’s degree focused in Hospital Administrations from King Abdulaziz University. I am highly motivated person who have 10 years of experience in customer service, customer experience , process improvement,directions toward achieving higher levels of performance and customer satisfaction. Skilled in decision making, conflict resolution, and problem solving. Areas of strength: ◦ Process Improvement ◦ Analytics and Planning ◦ Projects and Programs Management ◦ Team Building and Development

Country

Saudi Arabia

City

Jeddah

Industry

Hospital & Health Care

Skill

Analytical Skills, Team Leadership, Consumer Services, Training & Development, Employee Training, Employee Learning & Development, Customer Experience, Data Analysis

Experience

Fakeeh Care Group

Patient Experience Manager

Fakeeh Care Group

LinkedIn
2023-1 - Present · 3 yrs 9 mos

Jeddah, Makkah, Saudi Arabia

Al Borg Diagnostics

Customer Experience Supervisor

Al Borg Diagnostics

LinkedIn
2021-10 - 2023-1 · 1 yr 4 mos

Jeddah, Makkah, Saudi Arabia

Saudi German Health

Training Development Supervisor

Saudi German Health

LinkedIn
2019-9 - 2021-10 · 2 yrs 2 mos
Fakeeh Care Group

Customer Service Team Leader

Fakeeh Care Group

LinkedIn
2017-4 - 2019-8 · 2 yrs 5 mos

Jeddah, Makkah, Saudi Arabia

Fakeeh Care Group

Customer Service Officer

Fakeeh Care Group

LinkedIn
2015-5 - 2017-3 · 1 yr 11 mos

Jeddah, Makkah, Saudi Arabia

Education

King AbdulAziz University

King AbdulAziz University

LinkedIn

Hospital and Health Administration

2012-1 - 2015-1 · 3 yrs 1 mo

Mrooj Seraj Alqurashi's Contact Information

Email

******@***.com

Phone

(**) *** ****

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