chad smith

cpq

About

I consult and advise clients on Customer Relationship Management (CRM), Sales Force Automation (SFA), Business Intelligence (BI) and e-marketing best-practices and solutions. I have over 12-years experience delivering solutions that meet the unique needs of the businesses and organizations I work with. From project conception to wrap-up and ongoing maintenance I ensure the highest ROI for each endeavor I undertake with a customer. While technology is important, change-management, business processes documentation and improvement, and including stake holders in each step is more so. I hold a BA in Political Economy, and have certifications in GoldMine, Microsoft CRM, SalesForce.com, Microsoft SQL Server, and Crystal Reports. Specialties: Customer Relationship Management (CRM) - GoldMine, Microsoft CRM, SalesForce.com Business Intelligence (BI) & Analytics - Crystal Reports, Microsoft Reporting Services (SSRS), Business Objects (BOBj)

Country

united states

City

detroit

Industry

information technology and services

Skill

business intelligence, crm, microsoft sql server, crystal reports, salesforce.com, business process, goldmine, integration, ssrs, saas, business objects, business analysis, data migration, cloud computing, enterprise software, software development, requirements analysis, databases, microsoft crm, apex programming, software documentation, t sql, visualforce pages, sql, soql, web development, software project management, force.com, agile methodologies, professional services, web intelligence, xml, visio, salesforce.com certified developer, enterprise architecture, requirements gathering, salesforce.com certified administrator, sql server, database design, software implementation