Marcio Moura

Responsible for managing and expanding strategic large accounts across key industries including Manufacturing, Automotive, Insurance, and Card Payment Services. Focused on driving growth in Data and Digital solutions by identifying new business opportunities, strengthening client relationships, and ensuring the delivery of high-impact, value-driven outcomes.

Expand and Develop IT and Engineering Sales in Brazil and Argentina covering several industry segments and the priority focus is Manufacturing / Automotive areas. Manage the existing business and the relationship with C and Managements Levels. Support Global team to manage and approach strategic accounts in Brazil and Argentina to leverage global services and relationship. Contribute with the Account Plan for existing and potential customers working with global accounts to leverage relationship and services. Interact and collaborate with all internal areas/stakeholders to create solution in order to achieve the customer request and expectation based on formal RFxs and customer interactions.

Responsible for Manufacturing - Automotive / Pulp & Paper / Aerospace / Chemical customers to manage the existing business and the relationship with IT management and C-Level Executive Clients. Expand TCS portfolio thought pursuing new logos in a local a global perspective. Manage strategic accounts responsible for a portfolio of services estimate in USD 8.00MM revenue per year. Support customers in solutions related to Digital and Disruptive initiatives with focus on Industry 4.0. Full responsibility and accountability for the P&L of clients. Main deals: Global SAP AMS in Aerospace Company, Oracle Implementation in a Manufacturing company, Digital Transformation Project and Connected Car Project. Participation in global initiatives related to IoT, Connect Car, Artificial Intelligence, Automation and Cognitive subjects.

Responsible for prospection in new customers OEM’s and Suppliers Tier-1 to reinforce the local presence and develop new business. Develop and increase the pipeline. Strengthened partnerships with SAP, Oracle, Salesforce, Microsoft, Dassault, and other influencers such as advisors and specialized entities. Large experience in negotiation, sales governance and Deal qualification. Responsibility for customer relationship management (C-Level) and customer satisfaction. Main deals: Oracle EBS Global rollout in a Manufacturing, SAP AMS and Cloud Migration, Hosting SAP and Legacy environments. Responsible for Customer satisfaction, P&L and service of services.

Responsible for reinforce and develop new business with Global/Local OEM and Suppliers. High commitment, flexibility, customer oriented, driven by ethics and passion. Large experience in negotiation, sales governance and Deal qualification. Responsibility for customer relationship management (C-Level) and customer satisfaction. Main deals: SAP implementation in a large OEM, Oracle global rollout in a Tier1, Infrastructure DataCenter outsourcing in a Life Science company, SAP AMS in a Tier1. Deeply knowledge in service delivery management, ITIL, ISO, SOX and SLA.

Extension the IT Infrastructure contracts for 3 and 5 years. Responsible for a Major Trucks & Buses OEM in Brazil and LATAM Region and also for part of Financial Services concerning infrastructure business. Responsible for IT infrastructure contracts, such as Computing Services (incl. Mainframe and Open Systems), Desktop Services (incl. UHD, Service Desk and Field Services) and Network Services. Leader of the team responsible for the contract management and negotiation, customer relationship and satisfaction. Built and managed account plan (sales strategy, forecast, order entry, revenue, profitability and sales pipeline).

Responsible for ensuring the quality of services based on agreed contracts with Major Trucks & Buses OEM in Brazil and Financial Services. Structured and managed sales and after-sales: contract management and negotiation. Responsible for customer relationship and satisfaction and for the account plan and new business generation. Closed contract for provisioning of desktops and laptops. Worked in the renewal of the Global Contract with infrastructure business for more 3 years.

Responsible for System Integration, Engineering Services and UHD Services in a big customer Brazil; in charge of Order Entry, Revenue and P&L. Responsible for prospecting and increasing business with the Major Trucks & Buses OEM in Brazil. Responsible for managing pre-sales team in order to provide efficient skills to meet technical requirements to answer proposals, RfI, RfQ and RfP.