Rajib Mondal

1. IT Infrastructure Management: Overseeing the company's IT infrastructure, including servers, networks, and hardware. Ensuring that all systems are functioning efficiently and securely. 2. ISO 27001 Compliance: Ensuring that the company's IT practices and systems comply with ISO 27001 standards for information security management. 3. Global Delivery: Managing IT services and projects that may be delivered globally, including coordinating with remote teams and ensuring consistent service quality across different locations. 4. Customer Relationship Management (CRM): Managing and maintaining relationships with clients and stakeholders to understand their IT needs and provide solutions that align with their business goals. 5. Oracle Database: If the company uses Oracle databases, overseeing the management, maintenance, and optimization of these databases to support the organization's data needs. 6. VMWare ESXi: Managing virtualization environments, particularly VMWare ESXi, which is commonly used for virtualizing servers. This includes ensuring the performance and availability of virtual machines. 7. Security: Implementing and maintaining robust cybersecurity measures to protect the company's IT infrastructure and data from threats and breaches. 8. Team Leadership: Leading and managing IT teams, including hiring, training, and evaluating IT staff, and fostering a collaborative and productive work environment. 9. Technology Evaluation: Staying updated with the latest technology trends and evaluating their potential benefits for the organization. Recommending and implementing new technologies as appropriate. 10. Strategic Planning: Developing and executing IT strategies that align with the company's overall business objectives and growth plans. 11. Vendor Management: Managing relationships with IT vendors and third-party service providers, negotiating contracts, and ensuring vendor performance meets expectations.

1. IT Infrastructure Management: As the Head of IT, you would be responsible for overseeing and managing the entire IT infrastructure of the company. This includes hardware, software, servers, and data centers. You would need to ensure that the infrastructure is robust, reliable, and capable of meeting the company's IT needs. 2. Network Security: Network security is a critical aspect of IT management. You would need to implement and manage security measures to protect the company's network and data from threats and vulnerabilities. This includes firewall management, intrusion detection, and response, as well as user access control. 3. Windows Server: If the company uses Windows Server as part of its IT infrastructure, you would be responsible for managing and maintaining these servers. This includes setting up, configuring, and maintaining Windows Server environments to ensure their smooth operation. 4. Team Leadership: As the Head of IT, you would likely be managing a team of IT professionals. This involves leadership and mentorship responsibilities, including setting goals, performance evaluations, and providing guidance and support to team members. 5. Strategic Planning: You would be responsible for developing and implementing IT strategies that align with the company's overall business goals. This could involve evaluating new technologies, making recommendations for improvements, and planning for future IT needs. 6. Troubleshooting and Problem Resolution: Inevitably, IT issues and problems will arise. You would be responsible for troubleshooting and finding solutions to these issues in a timely manner to minimize downtime and disruptions. 7. Reporting: Providing regular reports and updates to senior management on the status of IT operations, projects, and budgets is typically part of the role.