MOHD FADZLI BIN ISMAIL Ismail
Customer service professional @ VADS Berhad
Malaysia
Kuala Lumpur
Outsourcing/Offshoring
Interpersonal Communication, Sales Operations, Customer Loyalty, Written Communication, Call Center Administration, Customer Relationship Management (CRM), Contact Center Management, Teamwork, Easily Adaptable, Customer Satisfaction, Contact Centers, Organization Skills, Customer Retention, Interpersonal Skills, Active Listening, Reflective Listening, Communication, Team Building, Skilled Multi-tasker, Business Process Outsourcing (BPO)
Experience
Customer service professional
VADS Berhad
WP. Kuala Lumpur
Supporting BMCC COntact Center in BUDI Madani RON95 project
Customer Service Executive
Concentrix
Cyberjaya
I was supporting Grab Co Service as a Customer care live chat agent
Customer Service Executive
Telecontinent
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
supporting Umobile Premier dealers as Back office support level 2 team
Kitchen Staff
McDonald's Philippines (Golden Arches Development Corporation)
Klang
Maintain routine from daily Task at McDonalds Persiaran Raja Muda Musa, Klang from Kitchen helper to Cleaning and Storing
Education
Multimedia University
Electrical and Electronics Engineering
Multimedia University
ENGINEERING
MOHD FADZLI BIN ISMAIL Ismail's Contact Information
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