Marcos Alves

Responsible for leading the Telecommunications and Media market in Brazil, combining intelligence, technology, and both local and global capabilities to drive our clients’ digital transformation, efficiency, and resilience. My mission is to strengthen and expand Minsait Indra’s presence in Brazil and to help our clients overcome their challenges through solutions that are more efficient, innovative, and secure.

A result driven professional with extensive experience in Telecommunication based in IT-Technology. Leverage Indra Minsait´s and partners solutions strengths to help Telefónica Group in Brasil deliver a best telecommunication services in B/E/OSS, Network, Cloud Data and Infrastructure, Cyber and Low/No CodeModernization/AIGen.

Sttong knowledge in Telecommunication Field. Led a high-performance Technical Solutions Sales, building and maintaining relationships with key corporate decision makers. Overall accountability of design, development, and implementation of Pre-Sales strategies and collaborating to create new business. • New projects and solutions feasibility; • Define and develop reliable, efficient and cost-effective proposal to guarantee customer expectations and delivers high quality solutions; • Support full pre-sales activities including POC’s requirements, system architecture, design, and presenting solutions; • Development of strategic business partners; • Product and Solution Presentations; • Solution Design and Specification; • Public presentations and discussions at conferences and customer events; • Tender and RFx response;

Led a high-performance Technical Solutions Sales, building and maintaining relationships with key corporate decision makers. Overall accountability of design, development, and implementation of Pre-Sales strategies and collaborating with the customer and extended sales team to build the business case for change needed to adopt the proposed solutions and identifying opportunities to improve business productivity.

Responsable for Operations Delivery to Telecommunication and Media market in Brazil. Managing budget around R$ 150.000.000,00 p.a, and more than 500 employee in differents subsidiaries (Goiania-GO, Salvador-BA, Joāo Pessoa-PA, Curitiba-PR, Sāo Paulo-SP, Campinas-SP, Madrid-ES, and others). My main challenge is help create the offering with inovation solutions in: OSS, BSS, ESS (SAP/Totvs) , ALM, DevOps, BI/BIG DATA, Infra INTEGRATION and MEDIA, delivering the best R&D and AMS Solution for your clients.

Responsible for 05 main Operations regarding to Operation Support Systems (OSS), Telecommunication Systems from INDRA Brazil, by their results, objectives and goals. These Operations are divided into the following lines: Broadband and Business Networks Operation, Transmission, Tramitation and Support Operation, Services Authentication Operation, OSS Projects Operation and Specialized Consulting OSS Operation. My team consisted in 32 professionals, including: 05 Project Managers, 09 Project Coordinators, 15 Consultants / Business Analyst in Process / Requirements and 03 Project Support (PMO). Managing Projects in 04 units (Goiânia-GO, Salvador-BA, Campinas-SP and São Paulo-SP), with more than 200 technical professionals involved in the deliveries. Responsible for Economic Forecasts and real results for each Operation, Strategies for continuity of business, New business opportunities, costs control and Profits. Managing the budget around R$. 50,000,000.00 p.a.

I was responsible for the Project Team, Processes and Requirements for Projects regarding to Operation Support Systems (OSS). I created all workflows outset request until its delivery, including the elaboration of standard documentation used in the projects and all process the management cicle of life the projects. My Team consisted of 25 multidisciplinary professionals (Analysts, Coordinators, Engineers and Trainnes), working in Projects targeted in Best Practices (PMI, BPMN, UML, COBIT, ITIL, etc.). Managed the Portfolio Projects, his dependecies and Concurrences, risks, assumptions and restrictions, generating the status report and Executive Dashboard time to time. Also, I was responsible for all monitorings and economic control of the projects, included prospect, negociatiting a new projects and negotiating budgetary, always using best pratices and optimum resources in execution of each project management.

My main deal was to teach Project Management based on best practices of PMI (Project Manangement Institute) and Agile Pratices (Scrum, Safe), integrate real world with academic learn. I've mentored some academics projects that have become reality, any examples like: NGO Group Site Solidário, SIDAC City Hall (Sistema de Distribuição de Alunos por CEP, Prefeitura de SP), Academic Plataform Portal Sou Mais Estacio and many other sucess cases, in more than 09 years.

My jorney here was planning, create and modenization all grade of technologies courses. I had managed all professors of Information Technology University. Other very important part of this job was receive to analyze curricular and normalise orders from transfers students of other Universities. I was responsible to organize, planning and execute all technical events, exhibitions and Workshops with multinationan companies, guarantee the highest level academic learn integrated with real world, formed champions.

In charge of Project Management for Telecomunications Systems Projects (OSS). My work consisted in improvement of project management of telecomunication systems. I created the area of Projects and all workflows: Planning, new business and requeriments from OSS Solution. Included: PMO, standards documentations, segments, planning, implementation, monitoring and control, project completion based on best practices of project management.

I had the pleasure be a responsible for process and requirements area. My main duty was map requirements, write documents and create all workflows regarding to OSS World for a big Telco in Brasil. I structured all vision "AS IS" and based on this vision, we proposal the best practices "TO BE. This set of incremental documents was used to RFPs and to development team create a new and biggest OSS system integrated named SIGRES in Brasil in running.

I was responsible for study, analysis, implementation and restructuring of the ERP System Compiere in Brasil. I Created all workflows from Project Management, Project Specifications and Requirements specifications , including implementation of standards documentations, Client Relationship Management. Also, I was responsible to plan and implement all projects. My Team consisted of 11 multidisciplinary professionals (Requirements Analysts, Systems Analysts, Java Programmers, PL/SQL Oracle Programmers, OS Analysts). In my Field, I have supported projects in many companys, for example: B.Grob Group (GER), Ingelectric Group (ES), SRC Group (MX), CEAGESP (BR), Clean Enviroments (BR), Intermédica / Notredame Health (BR), QualyStamp (BR), Fórum Nacional (BR), and Others.

I had a oportunity to participate in many academics social projects. For example, i helped create a Web site named "Site Solidário", responsible for sharing donations and help to many social institutions nonprofit. Also, I helped creation several other academic projects named: SIDAC (Sitema de Distribuição de Alunos por CEP), Sou mais Estácio, many projects for Help Desk, Service Desk, etc.