Milena Tanui

At Scale AI, I led Swahili Expert LLM trainers in various AI projects and oversaw end-to-end AI training workflows. - Implemented fundamental prompting concepts for Swahili LLM training. - Trained and oversaw the development of LLM models for Swahili language processing. - Streamlined communication related to quality, ensuring clarity and efficiency across remote teams. - Trained, promoted, and evaluated team members based on Quality Control feedback. - Hosted webinars, office hours, and workshops for project success, including 1:1 onboarding. - Monitored Community channels, responding to inquiries and troubleshooting issues. - Ensured translation accuracy and cultural relevance. - Partnered with multilingual teams to enhance model outputs and foster cross-cultural understanding

As a Quality Reviewer for a fashion company, I contributed to AI model development by labeling and categorizing large datasets of fashion images. My work supported the training of computer vision and natural language models used in fashion recognition, search, and recommendation systems. My role entailed: - Managing image labelling tasks for fashion AI, which significantly enhanced the quality of our datasets and improved model accuracy. - Conducting image segmentations using the LabelBox tool, helping to streamline the data preparation process and increase efficiency. - Detecting and reporting errors in images, which contributed to maintaining high standards of data quality and ensuring reliable outputs for our AI models. - Developing and implementing a comprehensive review process for annotated data, ensuring consistency and adherence to project-specific standards.

As a Sales Representative, I was responsible for driving client acquisition and promoting our company’s services, particularly within the Real Estate sector. I built and maintained strong client relationships and identified new business opportunities. By actively engaging with customers and addressing feedback, I contributed to customer satisfaction and long-term partnerships. I also maintained accurate sales records and progress reports to support data-driven decision-making and continuous improvement in our sales processes.

As an Assistant Project Manager, I supported the end-to-end coordination of multiple organizational projects, ensuring tasks were executed on schedule and aligned with management objectives. Initially appointed as Assistant to the Project Manager, I was promoted after one month in recognition of my organizational and communication skills. My role involved tracking project progress, conducting research, and contributing to planning activities across departments. I assisted in organizing events and conferences, managing logistics, travel arrangements, and documentation, and often accompanied the Project Manager to meetings to take notes and provide administrative support. Additionally, I handled client correspondence, scheduling, and meeting coordination, maintained office systems and data records, and prepared professional reports, briefing materials, and presentations for senior management and stakeholders.

As a Finance Assistant, I was responsible for supporting core financial operations including invoicing, validation, budgeting, and payment processing through the IFMIS system. My role required accuracy, compliance, and attention to detail in managing organizational transactions and reports. I handled the preparation and validation of invoices, processed employee salaries and supplier payments, and managed the disbursement of funds to various institutions and medical facilities. I also assisted in the budgeting process, analyzed financial data, and supported the preparation of end-of-year financial reports to ensure accuracy and accountability. Additionally, I helped with tax compliance and reporting, including filing organizational and personal tax returns, and collaborated with external and internal auditors during review and reporting periods.