Milena Elia

• Lead the full recruitment lifecycle, including screening, interviews, offers, and closing. • Develop innovative recruiting strategies and build a robust pipeline of candidates for key and recurring roles. • Assist in HR initiatives, recruitment marketing, and employer branding efforts. • Collaborate cross-functionally and build strong relationships with managers through regular updates and consistent communication. • Manage the applicant tracking system, ensuring effective engagement and optimal usage.

• Recruit and lead candidates across regions • Recruit exceptional talent to join our rapidly growing team of Deelers, collaborate with our hiring managers and other related stakeholders to create and maintain candidate scorecards • Develop and refine our interview processes to optimise for efficiency and an amazing candidate experience • Working with our management team and leadership to develop internal and external sourcing strategies • Ensuring we maintain an incredible culture throughout Deel, and the team live and breath our key principles

• Identifying future hiring needs and developing job descriptions and specifications • Attracting suitable candidates through databases, online employment forums, social media, etc. • Headhunting potential candidates through online channels (e.g. social platforms and professional networks) • Conducting interviews and sorting through applicants to fill open positions. • Providing recruitment reports to team managers • Following up with candidates until they are hired.

𝗔𝘀 𝗮 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝗿: • Input into overall hiring strategy of the organisation to ensure our teams consist of a diverse set of qualified individuals • Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives • Constantly monitor the recruiting market, to identify the best suitable people for the Company • Determine selection criteria for candidates by liaising with managers and other members of staff • Be responsible for end-to-end candidate hiring processes to ensure a positive experience and adapt accordingly • Form close relationships with hiring managers to ensure clear candidate/interviewer expectations • Manage and carry out interviews, including screening calls, and work together with the teams to initiate the on-boarding process •Proactively source and headhunt talents through online channels and job fairs 𝗔𝘀 𝗮𝗻 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗢𝗳𝗳𝗶𝗰𝗲𝗿: • Create, organise and improve the physical and virtual onboarding of the new colleagues • Create, send, analyse engagement surveys and draft actions to increase well-being, motivation and engagement. • Acting as the main point of contact for external suppliers for events, including building and maintaining these relationships. • Building relationships, as well as connecting people with skills, tools and networks

• Sourcing candidates to identify the best suitable profiles for the roles and for the company • Carrying out interviews among with the recruiter • Promoting the work environment via Linkedin (up to 12k views per post & driving 8 people on their regular Linkedin posts) • Creating various activities to engage employees and keep them motivated • Establish an internal communications strategy in conjunction with senior leadership • Track and measure program results and identify key learnings to help improve how we communicate • Plan, create, and produce memorable and engaging communications for our internal channels, including Slack, e-mail, newsletters, digital screens, video, employee events, or presentations for leadership

Responsibilities include: • Become an expert at using lead generation tools to create accurate and targeted lists of prospects (emails, social media activity, networking...) • Build and develop trust based relationships with clients and partners through a consultative approach • Build interest and generate qualified leads for Account Executives on the UK/IE market and log activities in the CRM • Use smart, targeted questions to speak knowledgeably with decisions makers such as VPs and Directors

• Providing multilingual customer support and brief marketing advice to SMBs based in Europe, Middle East through email • Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support and by demonstrating the value of the clients SMB advertising solutions • Work with business customers to identify their growth / marketing plans and give advice on how to implement the product to achieve them • Be an advocate of our organisation and strive to exceed in customer satisfaction ratings • Identify trends and solve problems facing multiple business customers • Provide vital product insights and feedback on client products

Achievements : - Best performer Accenture Payment Analysts 4 times in a row - Named POC of the Risk & Payment Analyst Team - Innovation chosen in the “15 Accenture Improvements" - "Truly Human" Award (delivered high quality, impactful contributions and received an award showing my implication with people from my team and from my company) Key Responsibilities : • Provide quality risk review service and consistently meet SLA targets while always focusing on resolving cases efficiently and utilizing time productively; • Identify and help minimize the risk posed by fraud patterns and trends; • Assist users with risk process workflows; • Develop best practices, gather insights and provide new solutions to daily tasks • Identify, recommend and implement process improvements; • Communicate relevant information on a timely basis to Senior Agents & Team Leads and escalate issues or complex delivery items when required; • Solving problems skills and market specific knowledge, signals and insights to spot and scope solutions to improve the user support, and the product itself • Professional interaction and communication, both within the Accenture organization and with client contacts. •Experience working as a “POC” along the Senior Agent & the Team Leader providing clarification related to our daily routine, thus working around to avoid issues in our workflow.

Constantly making sure that any content, action, school set up or initiated project respects children’s needs and basic requirements. • Responsible for a class of 12 children aged 10 months until 3 years old and for covering all aspects of learning and development • Initiating actions to improve children’s well-being, finding new ways to keep them interested • Make sure children’s and parents’ satisfaction is beyond expectations

BPS accredited The BSc (Hons) Psychology degree aims to: ▪ Produce a scientific understanding of mind, brain, behaviour and experience and of the complex interactions between these; ▪ Present multiple perspectives on the discipline in a way that fosters critical evaluation; ▪ Lead to an understanding of real life applications of psychological theory to the full range of experience and behaviour; ▪ Develop an understanding of the role of empirical evidence in the creation and constraint of theory and also in how theory guides the collection and interpretation of empirical data; ▪ Provide a range of research skills and methods for investigating experience and behaviour, culminating in an opportunity to conduct research independently.

PSI accredited. Bachelor related to connect Psychological. Courses: Psychological Foundation, Fundamentals of Cognitive Psychology, Academic Skills Lab, Research Technique & Analysis, Introduction to Psychoanalysis & the Unconscious, Social Psychology, Ethical Research Methods & Design, Psychology in Action- online.