Mike O.
Sr. Director, Consumer Experience @ Suited Connector
About
Consumer insights and experimentation executive with 15+ years building high-performing growth, UX, and optimization programs for digital businesses ranging from startups to enterprise organizations.My background sits at the intersection of behavioral analytics, quantitative and qualitative research, experimentation strategy, AI-enabled workflows, and customer journey optimization. Throughout my career, I’ve helped organizations better understand how consumers think, behave, engage, and convert — then translated those insights into measurable improvements in acquisition, retention, engagement, and revenue.I’ve led cross-functional teams spanning UX research, analytics, testing, design, content, lifecycle marketing, and conversion optimization while building experimentation cultures and scalable testing systems from the ground up.My experience includes: • 15,000+ A/B and iterative tests across web, mobile, subscription, ecommerce, and lead generation ecosystems • Large-scale qualitative and quantitative consumer research initiatives • Behavioral analytics and funnel optimization • SEO and AI-friendly content strategy • AI-assisted workflows utilizing ChatGPT, Claude, Gemini, and related technologies for ideation, synthesis, coding, testing analysis, and operational efficiency • Team leadership, mentorship, and organizational scalingI’m especially passionate about the evolving intersection of AI, consumer psychology, experimentation, and decision-making — and how organizations can use those tools thoughtfully to improve both business outcomes and customer experiences.
United States
Greater Phoenix Area
Consumer Services
Creative Services, Analytics and Measures, Psychometrics, Revenue & Profit Growth, Web Analytics, Digital Marketing, Digital Media, Advertising, Management, Online Advertising, Social Media Marketing, Email Marketing, Online Marketing, Marketing, Analysis, Direct Marketing, Human Resources, User Experience, Web Content, Marketing Strategy
Experience

Sr. Director, Consumer Experience
Denver, CO
Led experimentation, qualitative research, and consumer optimization strategy across 20+ lead generation properties spanning home services, insurance, mortgage, and consumer acquisition. - Directed 1,000+ A/B and iterative tests across landing pages, onboarding flows, messaging, and conversion funnels, maintaining win rates exceeding 40% - Built testing infrastructure, analytics workflows, reporting systems, and operational processes from the ground up - Led cross-functional UX, analytics, design, and content teams focused on conversion optimization and consumer engagement - Integrated AI-assisted workflows using ChatGPT, Claude, and Gemini for content generation, ideation, coding, testing analysis, and operational efficiency - Oversaw SEO- and AI-friendly content ecosystems supporting large-scale acquisition and consumer trust initiatives

CXO
Visible Insights
Los Angeles, California, United States
Overseeing a small-but-mighty crew of qualitative and quantitative marketers, testers, and researchers who are helping big and small companies make big changes for their clients, consumers, and bottom line.

VP, Marketing & User Experience
Ventura, Ca
Led consumer acquisition, experimentation, UX, lifecycle marketing, and engagement strategy for a leading education and media platform. - Helped drive 5x revenue and subscriber growth through funnel optimization, UX improvements, and multi-channel acquisition expansion - Oversaw customer journey strategy across ecommerce, CRM, partnerships, content, loyalty, social, and digital experiences - Directed KPI measurement, attribution modeling, behavioral analytics, and qualitative/quantitative testing initiatives - Managed cross-functional marketing, UX, and growth operations teams during rapid organizational scaling

Weekly Columnist
Vox Media - SB Nation
Los Angeles Metropolitan Area
I wrote a weekly column for Vox Media-owned SB Nation, covering the Denver Nuggets NBA franchise with data- and personality-centric coverage. I was fortunate to regularly rank amongst their highest-trafficked contributors, and had several "best of" awards amongst the weeklies.

VP, Marketing, Communications, and User Experience
Los Angeles Metropolitan Area
Led digital commerce, acquisition, customer engagement, and lifecycle marketing initiatives for a large-scale travel and ecommerce organization. - Directed multi-channel customer acquisition and retention strategy across web, mobile, CRM, loyalty, email, SMS, subscription, and social ecosystems - Increased revenue 36% year-over-year through funnel optimization, analytics modernization, and customer journey improvements - Led KPI reporting, attribution modeling, and qualitative/quantitative testing initiatives supporting paid, earned, and owned media - Oversaw redesign of consumer-facing branding, communications, and digital experience systems

Sr. Director, Marketing, Communications, and Online Experience
Santa Monica, CA
Led experimentation, optimization, and consumer experience strategy across ecommerce, subscription, OTT, and digital marketing ecosystems. - Contributed to more than $600M in organizational revenue growth while helping scale Beachbody On Demand into an $800M+ subscription platform - Directed large-scale testing, behavioral analytics, and customer engagement initiatives across acquisition and retention funnels - Led onsite and remote usability research programs, including interviews, lab testing, and recurring cross-functional consumer studies - Implemented restructuring initiatives for analytics, testing methodologies, engagement measurement, and consumer taxonomy systems
Mike O.'s Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.






