michael mounts

* Customer support * Helped customers set up email * Troubleshoot network issues with customers * Answered any questions regarding internet, web hosting, or email.

* Monitor SQL load processes * Team lead duties such as sign time sheets, create shift schedule, and designate projects. * Maintain Linux/NT servers to make sure they are running properly. * Running network cables, and labeling servers properly. * Bounce/Reboot Dell web servers when they go down. * In charge of writing extensive documentation for daily tasks, and processes. * Troubleshoot any network problems by opening tickets with Exodus, UUnet, Digex, Coyote Point. * Monitor, and maintain specific websites for affiliates. * Building and maintaining Linux machines. * Creating/Designing intranet, working on other special projects, and other related duties as required.

* Run end of day processes, create system file-saves. * Perform daily PC backups. * Create/Cut claim tapes. * Create/Generate daily claims, and transmit files via FTP.

I am currently a photographer of nature, landscape, wildlife and still life as well as portrait photography. You can view my work at http://www.michaelmountsphotography.com I am also an aspiring writer trying to get my work published, I am working on a series called Chimera Memoirs --> http://www.scribeofchimera.com and I specialize in Fiction/Fantasy/Supernatural.