Mikdadali Musamji

Coordinating daily delivery and shipping schedules for furniture items, working closely with warehouse, sales, and delivery teams to ensure timelines aligned with customer expectations and store promotions. Liaised with third-party delivery partners and freight companies, ensuring furniture shipments were picked up, tracked, and delivered on time, especially for large or custom orders. Assisting in preparing and verifying customer orders, ensuring the correct items (e.g., product type, size, finish) were packed securely and documented accurately before shipment. Helping maintain warehouse safety and organization, including identifying improper stacking of large furniture pieces and supporting safer handling practices to prevent damage or injury. Keeping accurate records of packing slips, delivery schedules, and customer contracts, supporting the team with documentation for customer service follow-ups and compliance audits. Communicating regularly with the sales and customer service teams to provide order status updates, helping manage customer expectations and minimize complaints. Identifying frequent delays in weekend delivery prep due to last-minute order changes; proposed implementing an order cut-off time, which reduced errors and overtime work. Suggested switching to a shared digital tracking sheet for daily outgoing shipments, improving coordination between warehouse and front-end retail staff—later adopted by the team. Learned industry-specific logistics practices, including handling of high-value and oversized goods, and gained a deeper understanding of how efficient back-end operations directly impact customer satisfaction in retail.

At Amazon Ajax, I served as an FC Associate, operating within a dynamic and fast-paced environment. My responsibilities encompass achieving daily targets punctually, providing assistance to fellow associates and management personnel, and consistently excelling in prioritizing tasks assigned at hourly intervals. Recognizing my dedication, analytical acumen, and leadership capabilities, I was selected by management for specialized training aimed at progressing into a Process Guide role within the Vendor Returns department. I approach my duties with utmost dedication, precision, and a commitment to timeliness, ensuring efficient execution of all responsibilities entrusted to me.

• Conducted thorough market research to understand industry trends, competitor offerings, and emerging technologies relevant to procurement. • Analyse procurement data to identify cost-saving opportunities, supplier performance trends, and areas for process improvement. • Evaluate existing and potential procurement tools, software, and solutions to assess their effectiveness, usability, and alignment with business goals. • Generate reports and dashboards to provide insights on procurement metrics, KPIs, and performance indicators to stakeholders. • Collaborate with cross-functional teams to develop procurement strategies based on data-driven insights and market intelligence, aiming to optimize costs and enhance efficiency.

• Review and interpret engineering drawings, specifications, and welding procedures to ensure compliance. • Conduct visual inspections of welds, ensuring they meet acceptance criteria and are defect-free. • Perform non-destructive testing (NDT) such as radiographic testing (RT), magnetic particle testing (MT), or dye penetrant testing (PT) as required. • Ensure all welding activities comply with safety regulations and industry standards. • Monitor the preparations and setups for the welding like checking joint fit-up and cleanliness, welding parameters (e.g., voltage, current, travel speed) during welding, detect defect like cracks, porosity, and inadequate fusion. • Led the construction of a 120,000-liter mild steel wastewater tank from inception to completion, ensuring adherence to project schedules and resource allocation. • Managed and supervised a team of fitters, welders, grinders, and riggers throughout the project, assigning tasks and ensuring productivity while maintaining a safe working environment. • Orchestrated the procurement of raw materials and managed inventory levels to sustain continuous workflow and meet project demands. • Implemented rigorous quality control measures to ensure compliance with design specifications and regulatory standards, conducting regular inspections and safety audits. • Maintained meticulous records of team activities, material usage, and daily progress reports, facilitating transparent communication with higher authorities and stakeholders. • Proactively identified and mitigated project risks, actively participating in progress meetings to address challenges and propose effective solutions for seamless project execution.

• Lead and supervise a team of melting operators and technicians. Foster a positive work environment that promotes collaboration, communication, and mutual respect among team members. • Oversee the melting process to ensure smooth operations and adherence to production schedules. Monitor equipment performance and intervene as needed to maintain optimal efficiency and productivity. • Implement and enforce quality control measures to ensure that melted metals meet or exceed specified standards and customer requirements. Conduct inspections and audits to verify quality parameters are consistently met. • Ensure adherence to all safety regulations and procedures during melting operations. Promote a culture of safety awareness and accountability among team members. • Continuously seek opportunities to optimize melting processes, improve efficiency, reduce waste, and enhance overall production quality. Encourage team input and involvement in process improvement initiatives. • Maintain open and transparent communication with other departments, such as quality control, maintenance, and logistics, to ensure seamless coordination of activities and achievement of production goals. • Monitor key performance indicators (KPIs) related to melting operations, such as throughput, yield, and quality metrics. Prepare regular reports detailing production activities, performance trends, and improvement initiatives. • Collaborate with sales and customer service teams to understand customer requirements and ensure that melted metals meet or exceed their expectations. Strive to build strong relationships with customers based on reliability and quality.

• Perform various tests on metal samples according to established procedures and standards. This could include mechanical testing (tensile, hardness, impact), chemical analysis, and microstructural examination. • Prepare metal samples for testing by appropriately cutting, grinding, polishing, and mounting them. • Record and analyze test results accurately. This involves using spectrometers, microscopes, and other specialized instruments. • Ensure adherence to quality control procedures and standards during testing and reporting. • Perform various non-destructive tests on materials and components to detect defects or irregularities without damaging the items being tested. This may involve techniques such as ultrasonic testing (UT), radiographic testing (RT), magnetic particle testing (MT), dye penetrant testing (PT), eddy current testing (ET), and visual inspection (VT). • Analyze and interpret NDT test results to determine defects or discontinuities' presence, nature, location, and size. This requires an understanding of relevant codes, standards, and acceptance criteria. • Prepare technical reports summarizing test results, interpretations, and conclusions. These reports may need to be clear and concise, often with recommendations based on findings.

Completed an in-depth program focused on advanced project management methodologies and strategic leadership principles. Gained practical knowledge in project planning, risk management, stakeholder communication, and performance optimization. Developed skills in aligning project goals with organizational strategy and leading cross-functional teams through complex project environments. Emphasis was placed on real-world application through case studies, group work, and scenario-based learning.

As a metallurgical student, I took courses in materials science, physical chemistry, mechanics, and other related subjects. The coursework was challenging but provided me with a strong foundation in the fundamentals of metallurgy.