michael friedman

no-fault litigation suit examiner

About

Throughout my career I immersed myself in almost every aspect of each role I played – persistently looking for ways to grow and develop, to seek out challenges and solve problems while embracing new responsibilities. I have experienced personal growth and accomplishment during the past few years and ready to take my career to the next level and share and build on what I have learned.

Country

united states

City

new york

Industry

real estate

Skill

logo design, microsoft word, customer service, graphic design, creative direction, graphics, brochures, microsoft office, creative problem solving, productivity, time management, mac, adobe creative suite, marketing communications, social media, posters, team leadership, photoshop, digital photography, employee training, powerpoint, supervisory skills, marketing, microsoft excel, highly detailed, organizational design, motivated self starter, adaptability, persistence, pc, communication, training, strategy, marketing strategy, social media marketing, indesign, illustrator, sales, respect, typography, mac os, apple, project coordination, operational excellence, operations management, data analysis, business analysis, online communications, banking

Experience

no-fault litigation suit examiner

certified technical personal injury protection associate

geico

2017-5 - Present · 9 yrs 5 mos

business development and training coordinator

coldwell banker residential brokerage

2016-1 - 2017-4 · 1 yr 4 mos

assistant supervisor, operations

teachers federal credit union

2010-5 - 2015-12 · 5 yrs 8 mos

Inspired a team of eight while collaborating with other departments to achieve company objectives. Executed quality control while managing monthly budget and daily cash flow of $800K+. Built and strengthened membership by 20% while providing exceptional service. Improved performance by 12% by setting targets and integrating change in employee outlook. Communicated with third-party vendors to resolve equipment and technical issues. Developed and maintained financial and inventory reports to analyze daily and monthly activities. Campaigned to increase online banking and e-statement usage by 35%; decreasing printing costs by 37%.

brand experience team member

gap inc.

2006-4 - 2010-12 · 4 yrs 9 mos

Influenced customer buying decisions and completed promotional planning. Maintained brand integrity in all areas of visual display. Tracked and analyzed business activity. Organized and lead discussions with team to discuss company objectives and goals. Trained and mentored new team members and offered them guidance. Provided exceptional customer service.

graphic design intern

financial advisor publications magazine

2009-1 - 2009-5 · 5 mos

Created advertisements and developed marketing strategies to promote magazine. Collaborated with design and editorial teams to achieve common goals. Renewed and categorized over 800 subscriptions to increase sales.