Michael Onuchovsky
Senior Fraud & Claims Operations Intelligence Manager - Enterprise Internal Fraud @ Wells Fargo
About
Senior leader with expertise in strategic planning, tactical implementation, team development, financial crimes, risk management, and regulatory compliance. Recognized for evaluating procedures, identifying vulnerabilities, and implementing innovative strategies to mitigate risk, enhance operational efficiency, and achieve business objectives. Renowned for building and coaching high-performing teams, fostering cross-functional collaboration, and driving enterprise-wide solutions that deliver measurable results. AREAS OF EXPERTISE Data Management | Advanced Analytics | Regulatory Compliance | Leadership Communication | Fraud Detection & Monitoring | Industry Best Practices | Business Intelligence | Strategic Planning SELECTED ACCOMPLISHMENTS • Spearheaded the evolution of the internal fraud program from both a detection and employee monitoring lens, supporting the Insider Threat Monitoring and Detection Program. • Partnered with cross-functional teams, including Enterprise Investigations, Legal, and HR, to implement advanced internal fraud detection strategies and ensure compliance with corporate policies. • Led root cause analyses of allegations to identify risks, reduce loss exposure, and uncover process improvement opportunities. • Designed and implemented enhanced business intelligence metrics and reporting tools, including an aggregate risk rubric for enterprise-wide use utilizing Tableau. • Established and maintained quality control and assessment protocols for employee alerts and allegations, ensuring operational integrity. • Developed a comprehensive training program to build team expertise and support strategic initiatives. • Played a pivotal role in the development and implementation of the Wells Fargo Insider Threat Program. • Served as President of the Southwest Florida Employee Impact Team, driving employee engagement and community impact initiatives. CERTIFICATIONS Insider Threat Certification, Carnegie Mellon University Philanthropy & Non-Profit Leadership Certification, Rollins College, Winter Park, FL PROFESSIONAL AFFILIATIONS Active Member International Association of Financial Crimes Investigators Association of Certified Fraud Examiners
United States
Punta Gorda
Financial Services
Presentations, Investigative Research, Volunteer Management, Critical Thinking, Leadership Development, Transaction Monitoring, Quality Control, New Development, Business Risk, Business Process Improvement, Risk Reporting, Program Oversight, Risk Control, Problem Solving, Nonprofit Volunteering, Strategic Thinking, Regulatory Compliance, Possess strong analytical, Risk Appetite, Taxonomy
Experience

Senior Fraud & Claims Operations Intelligence Manager - Enterprise Internal Fraud
Serve as the Senior Manager of the Internal Fraud Detection Operations team with a focus on ensuring employee alerts generated by our strategy suites are investigated within SLA for employee prohibitive activity utilizing a multitude of SQL research queries, front end and back end applications. Lead an internal fraud monitoring and detection program. The goal of the team is to mitigate internal fraud by leveraging data analytics across multiple platforms to identify prohibitive activity through investigative research with a focus on internal fraud. We continually evaluate and evolve our detection strategies for optimization and collaborate with our internal business partners and lines of business we support. Our strategic road map includes four key pillars: continual process improvement by being agile, proactive data acquisition and analysis, collaborative partnership and socialization of risk.

Enterprise Payments and Exception Solutions Executive
Orlando, Florida Area
Lead a multi shift team to ensure enterprise deposits and exceptions and returns are reviewed for potential fraud and analyzed for proper payment or rejection based on risk mitigation criteria. Retail, Wealth Management and Commercial rejected transactional activity is processed in accordance with customer requests and federal regulations. Through metric reporting track all key performance indicators and identify trends and opportunities to mitigate risk and potential fraud. As the President of the Wells Fargo Metro Orlando Volunteer Chapter Leadership Advisory Committee, I had the privilege to partner with numerous 501(c) 3 charities, business units, and peer chapters to coordinate volunteer opportunities and fundraising to give back to the community. In 2010, I helped form the Wells Fargo Central Florida Green Team Council and serve as the Council Leader to promote and implement actions tied to environmental awareness and effectively engage with environmentally focused organizations throughout the region. In 2014, our Legacy Place campus received the prestigious LEED Gold certification. In 2014, I accepted the role as the Co-Chair of the Enterprise Payment Operations Diversity and Inclusion Tactical Team to support our Diversity and Inclusion story and journey. In 2014, I began representing Wells Fargo on the National Diversity Council - Florida Chapter and have served as a guest speaker to share our Diversity and Inclusion journey. In 2011 created a team member led Development Road Map Committee incorporating classes, reading, and ensuring 70% of the learning focus is experiential in nature.

Site Manager - Customer Fraud Detection
Orlando, Florida Area
Lead multiple teams in the review of time sensitive potentially fraudulent financial transactions. The objective is to provide timely resolution with a focus on ensuring customer satisfaction in balance with risk mitigation and fraud prevention.
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