Michael Carbone

Lead a team of high performing industry experts that provide a complete range of digital and multichannel direct marketing solutions for industries such as automotive, agriculture, home services, political candidates, insurance, food and beverage and more.

Coordinate with support team and leadership to create strategic prospecting, marketing, and sales initiatives to connect businesses, non-profits, universities, and large enterprises to a state-of-the-art fiber network. Represent and increase brand in community and networking groups to increase trust and awareness of company solutions.

Collaborate with a team in an evolving industry to inspire and execute strategic solutions that maximize profitability and enhance customer experience. Create and manage business solutions that support the company’s technological advancement and promote new methods of business connection.

Manage new and existing business accounts for the Small and Medium Business space in Louisville, Ky. Support, train, and develop Sales Consultants on best practices, effective sales strategies for businesses/business owners, and drive results in SMB. Supporting all verticals.

Created and facilitated new procedures to improved customer experience and drive business acumen. Coached, trained and developed specialists on best practices for both sales and operations. Earned Winner's Circle recognition 2019 for ranking in top 10% of the company for sales results.

Offering a best in class customer experience in the high paced retail environment of the Verizon corporate retail store. Offering solutions to consumer and business accounts. Knowledge of product, prices, promotions, and more create an exceptional experience for customers.