Micah Marin

Highly accomplished engagement professional and implementations specialist with a solid history of managing capital budgets, supervising concurrent teams and processes, and ensuring complete customer satisfaction. Adept at directing strategic planning, business analysis, and requirements gathering to design and develop specific solutions to align with client goals and objectives. Proficient at generating and presenting quality training programs for in-house employees and client end users. Excellent communicator with the ability to discuss highly complicated concepts with varied audiences, as well as devising marketing focus and account management.

Peoplesoft Campus Solutions implementation specialist.

Served as a liaison between IT and the academic units, programs, and schools. Drove IT-academic initiative planning and business case creation. Advocated on behalf of academic units, programs, and schools and ensured that IT services met their needs. Worked to ensure academic units were satisfied with IT services. Directed and oversaw the activities and programs executed by the IT Academic Services division. Served as a project manager for small-scale projects involving academic units, programs, and schools.

Conducted extensive analysis and review of client business systems and processes while supervising client staff of multiple employees, including directors, managers, and functional personnel. Directed implementation of technology products, trained end-users on product use, and developed and inserted customized aspects of software as needed to ensure client satisfaction. Created functional design and training documents for customized solutions.

Conducted extensive analysis and review of client business systems and processes while supervising client staff of up to 3 employees, including directors, managers, and functional personnel. Directed implementation of technology products, trained end-users on product use, and inserted modifications as needed to ensure client satisfaction.

Oversaw 100 accounts valued at $1.5M and mentored 3 marketing staff members; conducted regional training for Texas financial aid staff and management personnel. Earned high rating for customer service based on excellent response to requests and efficient communication.

 Served as conference chair and vice chair for Texas Association of Student Financial Aid Administrator’s annual fall conference; supervised staff of 12 and coordinating spending for budget of up to $750K to present a highly rated event.

Worked direclty with students, families, and administration to enhance the student experience. Managed federal, state, and institutional budgets and programs in order to fund student education. Developed recruiting and retention programs which increased yield and diversity.