lachlan mckenzie

Enjoyed a break spending time with my Family

Coassemble are re-shaping how businesses train their staff online, with an all-in-one SaaS online training platform. Coassemble was founded, headquartered and hosted in Australia.

Was 1 of the founding 3 members of the first Zendesk APAC office in Melbourne. Responsible for all Sales and Customer Success for the Asia Pacific Region. Managed the entire sales process from lead generation, qualification and demonstrations through to closure. Our Success saw the opening of the second regional office in Manila and my focus was realigned to Australia and New Zealand. Zendesk is a customer service company with a platform designed to be beautifully simple, and is used by many of the world's largest organizations to provide support to their customers or staff.

Excited to join the JDS team as part of the SPLUNK practice in Melbourne.

New Relic is a software analytics company that makes sense of billions of metrics about millions of applications in real time. Our comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. Our customers use our cloud solution every day to optimize more than 200 billion metrics for 3 million applications. When your brand and customer experience depend on the performance of modern software, New Relic provides insight into your overall environment. Learn more at newrelic.com.

* Helped the Australia and New Zealand Regions customer number increase more than 5 x times in my 4 years at Zendesk and grow globally from 15,000 customers to over 50,000. * Drove ongoing customer adoption, leading to high customer retention and increased annual recurring revenue. * Successfully organized, managed and attended over 50 prospect and customer training events across ANZ. * Worked with customers in sectors ranging from retail, consumer brands, software, ecommerce, IT, education, healthcare, government and finance.

I was responsible for New Business Development and existing Customer Accounts of the IT Service Management offerings from BMC Software, Bomgar Remote Support and Hitachi ID - Identity Management. Identity Solutions designs, deploys and supports various technology solutions for companies with complex IT requirements.

Became a Cinema Manager of the Chirnside Park location which involved managing the 9 cinema complex including all on duty staff members (numbering between 7 to 15), with responsibility for up to 1,500 patrons. After 1 year also became the Reading Gold Lounge Manager, which included the rostering / hiring of staff and ensuring high quality food, beverage and overall service for Patrons. Also ran local area marketing organising promotional events in quiet trade periods.

Centrify is an Identity and Access Management company that offers solutions that provide Active Directory-based Authentication and access control for Servers, PCs, In-House Applications, SaaS including most Web applications, Microsoft Office 365 and Mobile MDM. Delivered the most successful year (FY16) for the ANZ region surpassing the previous best result by 210% out of the Melbourne office, which was relocated from Brisbane to Melbourne in first 3 months. Increased local area marketing, as well as the number of reseller / alliance partners in the region as the majority of sales were made indirectly through the channel. Worked on Centrify opening a local Data Center in Australia for the IdaaS Solution to better serve ANZ customers and meet Australian data sovereignty requirements.