pcla matthew reo

* Provide Premier Customer to our loyal customers and visitors from around the country. Finding a common bond. * Motivate team players who vary in ages. * Accurately adhere to company policy, making sure we all adhere for the well-being of the customers and company.

* Provide Premier Customer to our loyal customers and visitors from around the country. Finding a common bond. * Motivate team players who vary in ages. * Accurately adhere to company policy, making sure we all adhere for the well-being of the customers and company.

Consultant and Investigator for a branch of CIERA Services. Forensic Engineering, investigation and evaluation of claims is what we do. http://www.cieraservices.net/

* Super Storm Sandy * New Jersey * CAT claims across the entire State of New Jersey. Xactimate program was used and estimates uploaded on a daily basis to the company. Meet with clients on a daily basis including weekends and holidays.

* CAT duty in New Jersey for Super-storm Sandy. Estimate damage to homes. * Calculate materials needed using industry standard software. * Explain insurance contract to customer and pay their claim. * Help customers understand their insurance claim and payments to be made. Assist in claims examinations, statement taking, estimates, and scoping.

* Field Investigator - Special Investigative Unit * ● Testified in Federal Court. * ● Investigate organized crime activity against insurance companies. * ● Presenter to SIU personnel as well as line unit members regarding SIU procedures/investigation and trends in the industry. * ● Present suspected fraudulent claims/trends to numerous law enforcement agencies, State Attorney. * ● Managed numerous suspected fraud projects which result tracking trends significant to the insurance company as well as the industry in general.

* Special Investigative Unit * Handle all 1st and 3rd party claims for auto, homeowners, and marine. Also conduct independent verification of the facts and documentation submitted by insureds, claimants, and/or their representatives * Conduct Examinations Under Oath and obtain recorded statements from insured’s, claimants, witnesses and agency partners * Analyze and evaluate Bodily Injury demands. Attend mediations and negotiate settlements. * Develop and present education and training seminars to: * External partners including civic groups and law enforcement. (Ex. NICB fraud indicators) * Internal partners such as agency and underwriting (Ex. Preventing application fraud) * Managed expenses and litigation of complex claim files * Work with DFS, other law enforcement agencies, and State Attorney’s office * Managed several fraud projects involving multiple claims representing millions of dollars in savings * Testified on behalf of the company in court and in depositions.

* Investigated, evaluated, adjusted, and negotiated residential and commercial property and casualty * claims, including but not limited to: * Theft, vandalism, water, wind, hail, flood, fire, lightning, mold and boat claims; Personal injury, property damage liability, agency commitment and fraud claims. * Investigated, estimated and negotiated numerous Catastrophe claims throughout the country.

Activities and Societies: 2nd chair trumpet. Solos in Giants stadium.

Studied Business Management. Acted out management scenarios, in front of professor and piers, in which management may need to address. This was video taped, recorded and played back and critiqued by the class and professor. Excellent training."]