Matt M.

Established an IT services company to support businesses in all areas of IT infrastructure. Acted as “IT Department” for clients, onsite and remotely. Systems Engineer for Electronic Health Records redesign and deployment. Identify and rework issues related to virtualization. Design and configure HIPAA backup solution. Recommend procedures, tools, hardware, and software to ensure optimal performance and a secure, stable environment. Extensive use and setup of vMware ESXi and NSX. Established 99.9% uptime VPN tunnels for multi-site environment. Project and IT manager for company relocation. Designed and implemented connectivity and IT infrastructure for three sites while moving in progress. Successful project management resulted in 0% production downtime, no interruption of services, and continuous system availability for all users. Handled all aspects of network re-design to improve security, reliability, and performance. Project management lead for all purchasing, deployment, and rollout. Resolved issues and recovered all company data from failed server; procured and installed new server; established new domain; migrated 25 user PCs to different domain while maintaining 100% uptime and improving network functionality; and established company-wide backup procedures using industry best practices. Redesigned inefficient and slow systems by automating fulfillment process including moving distribution delivery programs to multiple servers, increasing system reliability, network speeds, and increasing driver productivity by 25%. Led IT strategic direction, recommending and procuring software and hardware solutions, managing vendor relationships, recommending company-wide security policies and disaster recovery solutions while improving/maintaining cost effectiveness. Continuous monitoring of system utilization, availability, and forecasting. Provide excellent customer service to over 400 clients over a period of 20 years.