Mathew Albert
Store Manager @ BCF - Boating, Camping, Fishing
About
As a seasoned Sales and Business Development Leader, I bring to the table an experience of over 15 years in driving growth in revenue through high-performing teams that create exceptional customer experiences. My track record includes: Achieving year-on-year sales growth of 30–40% through highly targeted strategies coupled with operational improvements. Managing service delivery operations with a focus on exceeding customer expectations while streamlining processes. Developing robust relationships with stakeholders as part of strong collaboration to meet business objectives.
Australia
Greater Sydney Area
Retail
Data analysis and reporting , Service Delivery, Leadership and team building , Retail, Store Management, Inventory Management, Sales, Customer Service, Team Leadership, Customer Satisfaction, Recruiting, Coaching, People Development, Customer Experience, Management, Performance Management, Team Building, Business Strategy, Budgets, Business Planning
Experience
Store Manager
BCF - Boating, Camping, Fishing
Store Manager
Oscar Wylee
Brisbane, Queensland, Australia
Transformed an underperforming location into a top-performing store, achieving 30–40% year-on-year sales growth in 2023. Improved team engagement and productivity through leadership development and targeted coaching. Consistently exceeded KPIs for customer satisfaction and operational efficiency.
Store Manager
OPSM
Brisbane, Australia
Managed one of the region’s largest OPSM stores, demonstrating excellence in team leadership and operational oversight. Spearheaded initiatives to enhance KPI performance, streamline stock control, and elevate the customer experience. Adapted quickly to acquire optical dispensing knowledge, broadening service offerings and improving customer satisfaction.
Store Manager
Michael Hill
Delivered 115% of the annual budget and achieved a 13% year-over-year revenue increase. Successfully managed stock control and compliance processes, ensuring operational excellence. Enhanced team performance through training, mentoring, and skill-building initiatives.
Store Manager
Cash Converters
Customer Service Officer
Department of State Development, Infrastructure and Planning
Morley, Western Australia
Store Manager
Fone Zone
Store Manager
Vodafone
Mirrabooka & Morley
Mathew Albert's Contact Information
Phone
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