Massab Abdullah, SHRM-SCP
Talent Acquisition Lead @ Lahore University of Management Sciences
About
With over 8 years of experience in human resources, I lead talent acquisition initiatives as Talent Acquisition Lead at Lahore University of Management Sciences (LUMS). My role focuses on aligning recruitment strategies with organizational objectives, enhancing candidate and manager experiences, and optimizing hiring processes through ATS utilization and workflow streamlining. At LUMS, I collaborate with stakeholders to build robust talent pipelines and continuously improve recruitment effectiveness. My work is driven by a commitment to fostering dynamic teams, leveraging technology, and supporting organizational growth through innovative hiring solutions.
Pakistan
Lahore District
Higher Education
Artificial Intelligence (AI), Prompt Engineering, Chatbot Development, Organizational Design, SAP Products, Process Efficiency, Stakeholder Management, HR Transformation, Human Resources Information Systems (HRIS), Skilled Multi-tasker, Talent Management, Spreadsheets, Data Modeling, Office 365, Planning, Writing, Microsoft Excel, Applicant Tracking Systems, Human Resources (HR), SAP Successfactors
Experience

Talent Acquisition Lead
Lahore, Punjab, Pakistan
• Develop and execute talent acquisition policies in alignment with organisational objectives. • Led initiatives to enhance recruitment processes, elevating the experience for both candidates and line managers. • Proactively built and sustained talent pipeline, securing top talent to meet the current and future needs of the LUMS. • Collaborated with key stakeholders to design and execute a dynamic recruitment strategy, driving continuous improvement of key metrics and optimising overall recruitment effectiveness. • Implemented and utilised ATS expertise to oversee and train team members and stakeholders, resulting in a 16% reduction in administrative task time • Represent the organisation at career events and conferences to attract top talent. • Conducted employee engagement & training sessions to enhance skills & compliance. • Led HR process streamlining through SAP SuccessFactors implementation & HCM integration, reducing data errors by 32%. • Monitored key recruitment metrics and targets, completing and presenting reports to management. • Identified recruitment areas in need of improvement and recommended strategies to address and resolve issues. • Managed offboarding processes, ensuring smooth transitions & gathering valuable feedback. • Liaised with vendors & handled employee grievances, ensuring a productive work environment & compliance.

Senior Officer - Talent Acquisition
Lahore
• Managed full lifecycle recruitment for management positions in fast-paced, high-growth environment, exceeding SLAs (closed 95+ positions, 6/month). • Used LinkedIn Recruiter to target profiles for senior roles, securing optimal talent to meet business needs. • Coached hiring managers throughout hiring process, providing interview questions and debriefs. • Developed talent pipeline strategies, identifying potential candidates through LinkedIn, social media and professional networks. • Utilized ATS/HRIS expertise (SAP SuccessFactors, LinkedIn Recruiter, SAP HCM) to streamline processes. • Conducted reference checks and researched pre-employment screening platforms to ensure high-quality hires. • Created recruitment tracker & dashboard for key metrics (Time to Hire, Offer-Joiner ratio, etc.). • Oversaw recruitment operations, ensuring seamless departmental coordination. • Managed implementation & integration of new ATS/HRIS systems for improved efficiency. • Managed employee offboarding, ensuring smooth transitions & addressing employee concerns.

Human Resources
Lahore, Pakistan
• Led talent acquisition for greenfield projects, hiring 158+ employees across diverse teams during growth stages. • Managed full recruitment lifecycle (posting, sourcing, interviews, onboarding) for 175+ positions in 5 regions. • Standardized recruitment processes for improved efficiency and candidate/manager experience. • Developed onboarding materials and oversaw HRIS implementation (ZOHO) for streamlined talent management. • Represented the company at career events to attract top talent and build an employer brand. • Served as primary HR contact, addressing inquiries, issues, and benefits across all regions (plants & HQ). • Managed employee offboarding, grievances, and fostered positive work environment through initiatives. • Processed HR communications, analyzed leave data, and transitioned to HRIS for data-driven decision-making. • Managed employee databases, conducted audits, and generated reports to ensure accurate payroll. • Managed payroll activities by reviewing timesheets, generating pay slips and processing payments.
Massab Abdullah, SHRM-SCP's Contact Information
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