Mary Adegoke

Leads AI engineering teams to deliver WhatsApp and Telegram chatbot integrations and transcript-based LLM training pipelines, meeting delivery timelines and quality benchmarks. • Implemented and optimized the eMigr8 CRM ecosystem (SuiteCRM and Mautic), eliminating dropped leads and improving conversion through automated follow-ups. • Manages end-to-end client visa application projects, ensuring regulatory compliance, milestone delivery, and high client satisfaction. • Owned PMO governance processes, including data privacy workflows and standardized FAQ updates to improve operational efficiency and self-service. • Led strategy and delivery for the “Tech Visa Landscape” project, overseeing research, framework development, and launch roadmap. • Manages Open Day events from planning to post-event conversion, executing livestreams and automated follow-ups that convert attendees into premium clients. • Coordinates global coaching operations, aligning calendars, training, and prep workflows to maintain consistent service standards.

As an Administrative Assistant for Development and Project Management, my responsibilities include but are not limited to: Acting as the primary liaison between CitySports Africa and partner schools—promoting programs, managing correspondence, and ensuring strong relationships and program alignment. Collaborating with a 5-person team to plan and execute key events such as the 5th Anniversary Awards Night and the CitySports League competition. Developing registration systems, managing parent sign-ins, and coordinating event logistics to ensure seamless execution. Building and maintaining attendance and student information databases using Google Sheets, improving data accuracy and accessibility. Supporting internal operations by organizing meetings, preparing agendas, and documenting minutes. Delivering responsive and personalized client support—maintaining accurate records, resolving inquiries efficiently, and streamlining communication systems to enhance onboarding and client satisfaction.

Conducted comprehensive data collection and analysis from multiple educational institutions, resulting in actionable insights for research purposes. Collaborated with the Measurement and Evaluation unit to develop a comprehensive tracker of activities, resulting in an organized report of the end of the first quarter data collection