
martina keller
editorial operations coordinator
About
Bilingual (German/English) management graduate, capable of partaking in individual and group projects. Through education, employment, and personal development I have expanded my computer literacy, research and time management skills, the ability to communicate well, form business relationships and work towards deadlines.
united kingdom
london
publishing
it skills, bilingual, inside sales, administration, customer service, communication, system administration, sales, time management, saas, research, management, cloud computing, sales operations, forecasting
Experience

clinical audit secretary
liverpool women’s hospital
Secretarial and clerical support for clinical audit purposes and secretarial support for the Clinical Audit Committee including preparation of papers, taking minutes, corresponding with applicants and committee members. Manage and coordinate advertising for the weekly Audit/Research Meetings. Maintenance, data inputting and reporting on local directorate specific databases. Data analysis for clinical audits, retrieval and filing of case notes. Assist in the completion of the Annual Audit Report and the monthly Congenital Anomaly Survey

travel consultant
tui uk/thomson tailor made bristol
Responsible for the entire sales cycle from construction of quotes (using Amadeus and FSS) upon unique customer requests and demands to selling of the tailor-made holiday itineraries Follow up by phone and email, with direct customers and retail travel agents Booking completion Post-selling admin; dealing with outside operational departments (Aviation/Dispatch) General customer services and aftersales

account sales representative
servicesource
Single point of contact for global renewals for Major Accounts and Named Accounts Build business relationships and gain inside knowledge for the future renewals process Data management and reporting Weekly and quarterly forecasting on bookings Consistently meeting and exceeding quarterly targets Interviewing, training and supervision of new starters In addition to the responsibilities of Inside Sales Rep (below)

inside sales representative
servicesource
Responsible for the renewal of high-tech (cloud) service and support agreements to an established customer base globally for Major and Named Accounts Generation of sales quotations using Sales Force and Siebel (Customer Edge), SAP and eBI Data management and quarterly pipeline forecasting Liaising with business partners to achieve quarterly forecast Taking minutes in Team Meetings and distribute to colleagues

editorial operations coordinator
biomed central
BioMed Central (www.biomedcentral.com) is an STM (Science, Technology and Medicine) publisher which has pioneered the open access publishing model. All peer-reviewed research articles published by BioMed Central are made immediately and freely accessible online, and are licensed to allow redistribution and reuse. BioMed Central is part of Springer Science+Business Media, a leading global publisher in the STM sector.
Education
peter - a - silbermann evening college, berlin
bournemouth university
tourism management
martina keller's Contact Information
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