martina dinneen

martina dinneen

business administrator

About

Participating in Back2IT Program with VMware/Skillnet

Country

ireland

City

ireland

Industry

information technology and services

Skill

software installation, software development, customer support, technical writing, skills training, literacy development, framemaker, web publisher, instructional design, software support, microsoft word, microsoft excel, zendesk, salesforce, microsoft powerpoint, microsoft outlook

Experience

vmware airwatch

customer advocacy and support auditor

vmware airwatch

2017-1 - Present · 9 yrs 9 mos
central statistics office

census enumerator

central statistics office

2011-2 - 2011-4 · 3 mos

* Was a Census Enumerator in 2002, 2006 and 2011. * Planning the delivery and collection of household census forms. * Instructing household members on the form-completion process. * Collating census data recorded, and sending daily and weekly update reports to a supervisor.

technically write it

instruction designer

technically write it

2013-3 - 2013-3 · 1 mo

Short-term contract creating instructional design for the development of a set of primary schoolbooks.

mdc information systems

systems analyst

mdc information systems

1990-8 - 1994-12 · 4 yrs 5 mos

* Managing a team of programmers developing insurance database management applications. * Performing systems analysis on software modification requirements and implementing the changes. * Training and supporting client software users.

capgemini

software consultant

capgemini

1982-12 - 1990-8 · 7 yrs 9 mos

* Analyzing client’s system modification requirements on custom-built business management software applications. * Travelling to client sites in Europe and the United States to install a stock/sales/invoicing system for a multi-national client, and coordinating the modifications required at each location. * Developing new calculation processes for client specific requirements. * Designing databases. * Writing system specifications and user guide documentation. * Preparing program specifications. * Managing a team of programmers. * Testing software and ensuring product delivery on schedule. * Liaising with clients during all stages of the product lifecycle.

participating in back2it program with vmware/skillnet

associate

participating in back2it program with vmware/skillnet

Receiving training in Linux, Project Management, Windows, ITIL, Network+, EMC Storage and VMware vSphere 6

vmware vsan

business administrator

vmware vsan

2018-1 - Present · 8 yrs 9 mos
bard na ngleann teoranta

freelance technical writer

bard na ngleann teoranta

2007-1 - 2016-10 · 9 yrs 10 mos

* Writing product descriptions for assistive products on Assist Ireland’s website. * Editing and publishing content within Assist Ireland’s content management system. * Revising Cisco hardware system description guides, site planning guides, installation guides, software command references, and system message guides in Adobe FrameMaker. * Working in a virtual environment with subject matter experts (SMEs) in remote locations. * Using desktop publishing tools including Adobe Framemaker; Web Publisher; Microsoft Office.

Education

sacred heart secondary school ballyshannon co donegal

sacred heart secondary school ballyshannon co donegal

university of limerick

university of limerick

writing

2007-1 - 2008-1 · 1 yr 1 mo

martina dinneen's Contact Information

Email

******@***.com

Phone

(**) *** ****

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