marques nelson

* Technical support to students in their online class room * Provided support and counseling through the lifecycle of over 500 students from point of admission through internship and graduation * Coordinated with both students and partner schools of Ascend Learning practicum to represent the company and enhance the overall educational experience * Created and implemented processes and procedures utilized by peers and cross-functional teams to drive project initiatives for the organization * Maintained current knowledge of industry trends and certification, state and federal guidelines related to the program * Developed and implemented unique career preparation modules to promote interactive learning in one-on-one and large group settings

* Motivate students toward graduation by enhancing college readiness. * Create early college plans to enable parents to prepare for college-track curriculum and extracurricular activities. * Offer students viable career opportunities through interactive exercises. * Initiate access for parents to information about college and costs. * Link program integration with the KCKPS Parent Advocates. * Hold a series of College 101 sessions for parents that focus on enrollment, financial aid and parents’ role in their child’s education. * Establish relationships at all assigned identified high schools in order to recruit students. * Provide campus tours to the public and prospective students. * Conduct necessary recruitment calls to prospective students as well as parents/guardians and submit weekly report detailing calls. * Collaborate with supervisor in developing recruitment materials. * Present workshops to parents and students covering financial aid, ACT test preparation and admissions.

* Tutored children with autism. * Communicated with verbal and non verbal methods. * Determined student's progress by monitoring appropriate data. * Coordinated and facilitated parent meetings.

* Provides enrollment calls to potential students about requested information. * Conducts enrollment interviews for perspective students. * Assists student with their educational goals. * Develops rapport and maintains retention cultivating relationships. * Responsible for a mini team of Admissions Counselors.

Lead execution of strategic customer engagements and ensure delivery of strong customer ROI against defined objectives -Full ownership and accountability of customer satisfaction, on-time delivery, planning, communication, project financial performance and customer results -Implement Pramata at 3-4 customers simultaneously and manage a cross-functional team of technical, legal, and process specialists -Team effectively with other parts of the organization to address and resolve customer issues. -Provide guidance and mentoring to delivery resources working on their active implementations. -Assist in the transition of the customer from Implementation to Customer Success. -Partner with internal SMEs to facilitate requirement definition, process analysis, and solution design sessions -Work at multiple levels at customer to ensure Pramata engagement aligns with customer strategies

* Manage and coordinate multiple implementation processes at same time from start to end. * Work with Nurse Educators to create and implement policy. * Collaborate cross-functionally with departments to create a precise and focused outcome. * Manage a team of Nurse Educators and Product Training Specialist to achieve goals and achieve high quality training. * Set quarterly reviews with implementation team and key members of the university to go over processes and improvements that can be made. * Identify, Create, and Present Deliverables showing outcomes of the projects success * Work closely with Client Executive to understand client needs and implement next steps with client. * Work in multiple online platforms to analyze data, update data, and show department KPI’s.

Activities and Societies: Football 04-09, Baseball 04-05, Men Against Violence, Black Student Association