Marko Tulcanaza

• Oversee a 1,800+ unit portfolio with annual collections of $40MM and expenditures of over $26MM. • Negotiate and contract $6MM in services annually. • Expertise in financial management to increase NOI and bad debt collection. • Develop effective budgets, variance reports, and rental pricing strategies to keep our properties competitive. • Conduct Annual Capital Needs Assessments (CNAs) to execute successful capital expenditures. • Direct a 48-person team, including two Community Managers, to achieve leasing and occupancy goals • Develop marketing and sales plans to ensure high resident satisfaction and retention. • Received Northern California Region Award for the best performing NOI.

• Managed several properties with 350+ units • Led 23 person team including Property Managers, maintenance and administrative staff to ensure long-term profitability. • Developed and maintained multi-million dollar operating budget. Produce monthly variance reports detailing expenditures. • Reduced vacancy periods by strategizing improvements to marketing initiatives, business plans and tenant outreach programs. • Conducted yearly capital assessments to extended life and improve performance of the assets. • Lease-up multi-family high rise with Below Market Rate (BMR) units to promote optimal efficiency and achieve results.

• Managed 179-unit multi-family high-rise in San Francisco and received 95%+ resident satisfaction year-over-year. • Oversee the overall accounting operation and maintenance including marketing and leasing. • Under 3% vacancy by closely monitored marketing campaign and expediting prospect application approval process • Ensure staff responds to resident requests or complaints within eight (8) hours both efficiently and courteously. • Maintained less than 2% delinquency; contributed significantly to achieving GPR.

• Managed small office offering property management services in Bay Area. • Reviewed contracts, service providers, and repair/maintenance practices which reduced expenses to beat NOI. • Processed all invoices and submitted vendor approvals timely manner. • Coordinated active leasing activity for leasing manager. Assess eligibility, screen, and complete leasing paperwork. • Determined appropriate rental rates, managing budgets, and controlling expenses • Contracted services for repairs and maintenance as authorized by owners

• Program Administration: Process applications, issue vouchers, and monitor program compliance for 500+ Section 8 vouchers. • Client Services: Counsel on rights and responsibilities, address complaints and grievances, and help with rent payments. • Landlord Relations: Maintain positive relationships with landlords, conduct property inspections, and resolve disputes. • Financial Management: Plan budgets, track expenses, and ensure funds are used in accordance with federal regulations. • Compliance: Ensure vouchers in compliance with all federal, state, and local laws, regulations, and guidelines. • Reporting: Produce monthly program performance, outcomes, and expenditures reports. Present reports to city administrators. • Outreach and Community Relations: Recruit participants, engage with community organizations to build support