Mark Wise

Why have Amazon, Uber, and Airbnb all turned into the massive billion dollar companies they are today? The answer is they completely disrupted standard archaic business models by creating offerings not focused on benefiting the business but instead by providing superior value for the customer. In the Oracle and SAP space we do hear about innovation around new modules and cloud but there is a huge part of the puzzle that few would argue is in need of change- maintenance. IT executives use up huge dollars and man hours to support these systems while receiving little to no ROI in return. Oracle according to their own financials makes 95% profit off of support agreements and SAP is not far behind. We provide an offering disrupting this existing model where we provide a Ritz Carlton like support experience but do so at a cost of 50% less than what clients are paying with legacy support. Over 1,400 organizations like GE, Toyota, Pfizer, 3M are utilizing our support as a way of freeing up internal resources that they then use to fund business transforming initiatives.