Mark Populin

Providing consulting and contract services in Business Transformation and Change Management services. Having initially being an owner of a technology integration organisation, specialising in information technology infrastructure, management services, consulting and contracting services, systems design and deployment, with a client base spanning information technology, manufacturing, distribution, financial, legal and community services organisations; from start-up organisations to multinationals provided an excellent platform into understanding business modelling, systems, structure, compliance, culture, process and policy, in understanding mergers, acquisitions, change management, organisational restructuring and achieving outcomes. My business experience, achievements and successes have allowed me to participate in a number of senior management positions, boards, consortiums and advisory positions, across a number of commercial and community organisations in an array of verticals. U currently advises and contracts to organisations, participating on boards or operationally, across verticals, either pro bono or fee for service.

Interchange Australia is a not-for-profit organisation providing an array of services across multiple verticals in NDIS, Aged Care, Consulting and brokerage services. Initially a 1 year contract to implement change in the organisation, grow the business, enrich service offerings and enhance the organisation’s strategy and direction. Key Achievements include: • Business growth and expansion of over 4,000% from a $500,000 business from 2004 to 2021; • Winner of the 2016 Local Business Awards; • Winner of the 2015 Local Business Awards; • Winner of the 2013 Business Awards for Excellence; • Rebranded the organisation to Interchange Australia (formely, Interchange Wingecarribee Incorporated); • Migrated the organisation from an Incorporated organisation to company limited by guarantee; Interchange Australia Limited; • Productised service offerings; • Restructured the management of programs to more effectively allocate funding and services to clients ensuring funding is appropriately expensed providing a broader coverage of funds across more clients; • Introduced new verticals and service offerings; • Implementation of consortia business model in association with eight organisations; • The development and implementation of structured and integrated systems; • Consulting services to Peaks, Boards and Not-For-Profits on business modelling, systems implementation, change management, strategic planning and deployment based on Interchange successes.

Providing contracting services in IT Technical, Development and deployment of systems, restructuring businesses and implementing change management. Key Achievements include: • In each business opportunity, within a 6 to 12 month time frame the businesses recorded: » Increased sales and revenues; » Streamlined businesses aligned with strategic direction; » Development and deployment of systems; » Re-engineering systems and processes; » Productised product and service offerings; » Expanded and introduced businesses to new verticals and markets; » Increased business profitability; » Achieved business objectives; » Provided a business focus.

Geac Computer Corporation Limited a publicly traded, Information Technology Company, operating globally, market capitalisation in excess of $2 billion, approximately 3,500 professionals in over 65 offices in 40 countries, ranked the fourth largest enterprise software company in the world. Held a number of senior management positions within the organisation. These positions were to facilitate the organisational objectives of, implementing change, restructuring divisions, consolidating divisions and enhancing divisional revenues. Key Achievements include: • Combined the New Zealand and Australian Operations and across product divisions: » To provide a unified product strategy across the product ranges; » Sharing of systems and staff nationally to generate sales and product enhancement; • Developed and implemented a “Follow the Sun” product support system for clients across product divisions; • Implemented successful Project Management Methodology; • Achieved highest customer satisfaction result: » Survey conducted annually by an independent organisation across Geac services. The result achieved was the highest customer satisfaction outcome ever for Geac; • Introduced collaborative systems for Pipeline analysis, resource allocation and Work In Progress: » Increased billable time by 130%; » Reduced customer requesting credits by over 80%; • Successfully implemented the Account Manager model: » Increased sales by 130%. • Initiated and deployed plan to revitalise the sales operations, increasing new sales opportunities for the period by over 200%; • Initiated and deployed the national Value Added Reseller (VAR) programme.

CICtechnology was an Information Technology integration organisation specialising in IT infrastructure, consulting, design and deployment for LAN's, WAN's, internet enablement, ecommerce and software development. CICtechnology embraced technologies from IBM, Compaq, Hewlett Packard, Microsoft, Lotus, SAP and Cisco. CICtechnology was sold in 1999 generating annual revenues of over $60million, with over 160 employees, offices in state capitals and operating internationally. Key Achievements include: • Building a business from small PC Reseller in 1984 to national IT Integration Organisation in 1999 with annual revenues of over $60 million, offices in capital cities and 160 staff; • Rebranding the organisation from reseller to professional services organisation; • Business focusing on providing "High End" engineering services in technology integration and infrastructure design of LAN/WAN services to medium and corporate businesses; • Introduced and deployed the Professional Services Model, productising services; • Provided consulting, systems design and staff contracting services; • The development and deployment of systems; • National and international client base.