mark bensch

* As a Senior QA Engineer, I was tasked with implementing the new automation architecture and infrastructure. I worked closely with the SRE/DevOps team to implement the strategy. Automation scripts are developed alongside the developers in scrum sprints. I also helped oversee the functional offshore QA with domain knowledge support on products and testing strategy. * o Create Jenkin's pipelines to build and run automation tests * o Creation of Common Libraries architecture for Test Listeners, ReSTful Service Interactions, and Webdriver used across all automation projects. * o Development of Automation code using Java and TestNG * o Initiated monthly discussion open to everyone in the Technology organization around the Quality industry * o The architecture that was built has been presented at a Testing and Automation Summit

* Journalism Department * Set up 10 new iMac G5s and upgraded older iMac G3s. * Installed Xserve and set it up for DHCP, Print Server, and a Network Area Storage. * Pulled and ran cables from the new XServe to the switch and computers in the room. * On call for two months after completion for any support issues that may have arose.

* Set Up Jenkins master & Slave (Continues Integration tool) * o Test Plan, Test case creation & management * o Manage QA environments in the cloud and locally installed of roughly 45 OS and server states * o RightScale & AWS cloud services

* I supported students and staff on various Windows, Macintosh, and web based applications that are established on Yavapai College Campuses. * I Helped users with some non-college applications and technical support. * I assisted computer instructors with various tasks they need done in and around the * computer Commons. * I continue to keep my knowledge up-to-date with various changes in software.

* Hardware and software user support. * Troubleshoot Windows, AS 400, and Printers. * Became proficient with Medical application and manned user helpdesk to help users with * issues encountered with the software. * Backed up critical hospital data to nightly and monthly tapes on As400, Windows Server 2003, and Alpha systems. * Basic Hardware and operating system maintenance. * Ernest Bensch M.D

* 5 Managed appointments and file records. * 5 PC setup for front desk and Doctor’s computer. * 5 Ordered medical/office supplies. * 5 Handled various day to day tasks.

* During my senior year I participated in a special internship “Leadership in Technology” where I helped the campus tech with IT repairs. * Performed computer maintenance tasks such as updating, installing programs, and running malware checks on computers, and fixed printer errors. * I was also Introduced to Deep Freeze and Novel Netware * I provided on-site support to teachers in multi-media classrooms * I am proud to be the only Leadership in Technology member to be responsible for * maintaining the school’s Macintosh computers.

Lead functional and automation tester on an agile team creating educational software that is used by kindergarten through 8th grade in a district setting. Creating functional test with BDD scenarios written in core Java and Groovy, use Jenkins to run the tests on a continuous basis. Along with Automation I also created, maintained, and executed Test Plans, test cases and exploratory tasks. I was also responsible for the creation and maintenance of QA environments in the cloud (RightScale & AWS) and locally installed platforms.

* I worked closely with development and product managers to establish and chart the next sprint. With a small QA team, I was very active in developing and running tests throughout the sprint. I was a wealth of knowledge to other QA members when it came to testing Services and had developed a framework to allow for Automation of the RESTful services. * o Developed automation framework for the customer-facing API using groovy * o Developed UI automation framework in groovy integrating TestRail. * o Creation of test plans for production release sign-off * o Work with development and product to ensure a timely test run. * o Write and track defects written by myself and QA Team