Maria Fernanda Gimenes
Account Manager @ Crescendo
Brazil
Franca
Import & Export
Account Management, Business English, Customer Experience, English as a Second Language (ESL), English Teaching, Microsoft Office, Microsoft Excel, Relationship Building
Experience
Account Manager
Crescendo
Manages 350+ international B2B/B2C clients for a SaaS platform, fostering strong relationships through onboarding, domain verification, and adoption. Leads API and ERP integrations (NetSuite, QuickBooks, Sage Intacct) in collaboration with engineering and product teams. Uses CRM tools to track client engagement, reduce churn, and implement upsell and cross-sell strategies. Proactively gathers and analyzes client feedback, delivering actionable insights through detailed reports to help clients optimize account usage.
Account Manager
PartnerHero
Customer Support Specialist
PartnerHero
Remote
General Manager
Americanway
Education
Faculdade de Direito de Franca
Direito
Maria Fernanda Gimenes's Contact Information
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