Marco Luca
Commercial Manager @ Sony Interactive Entertainment
About
Senior professional in Commercial Strategy, Channel Development and Retail Marketing with over 15 years of experience bridging strategy and execution - turning market challenges into real growth. I've worked at leading multinational companies across the technology, gaming, and entertainment industries, leading projects that increased revenue, optimized commercial processes, and boosted B2B and B2C channel performance. My approach blends strategic vision, executional discipline, and market intelligence. I'm passionate about building high-performance teams and delivering concrete results focused on expansion, efficiency, and innovation - always driven by data, structure, and purpose. Key achievements and differentiators: - Led nationwide teams of over 100 people across multiple hierarchical levels; - Designed and executed go-to-market strategies impacting 5,000+ points of sale; - Achieved 49% revenue growth through commercial repositioning and new channel activation; - Reduced PDV headcount turnover from 65% to 0% within 12 months; - Awarded for outperforming sales targets by 150% over four consecutive quarters; - Implemented trade marketing routines and processes fully focused on ROI and conversion; Recognitions & Education Programs: - Certifications in Coaching, Emotional Intelligence, and NLP; -Specialization in Neuromarketing and Consumer Behavior; -Courses in Digital Marketing, Business Intelligence, and Management for Results (Falconi); -Guest speaker at Agile Experience and São Caetano do Sul University; -Recognized across Latin America with awards and incentive trips to the U.S.; -International experience through language immersion in Barcelona (Spain) and San Diego (USA).
Brazil
São Paulo
Information Technology & Services
Business Strategy, Marketing Management, Business Planning, Competitive Analysis, Sales Management, Trade Marketing, Marketing, Digital Marketing, Photoshop, Advertising, Social Media, Microsoft Office, Merchandising, Technology, Training, Events, Team Leadership, Marketing comercial, Marketing digital, Adobe Photoshop
Experience

Business Development Manager
São Paulo, Brasil
• Define, implement and execute the business development / growth strategy for eletronics category; • Hire, train and manage a team of Sales and Key Account Managers to help grow and manage your portfolio – and will continue to grow as the category grows; • Develop online merchandising and promotion proposals to achieve sales targets; • Retain and optimize key account relationships to drive overall sales volumes by ensuring pricing competitiveness, assortment, stock availability of main retailers; • Carry out analysis & survey to better understand merchant requirements and behaviour; • Identify, establish and grow other local strategic partnerships;

Retail, B2B & Partnerships Marketing Manager
São Paulo e Região, Brasil
• Responsible for building a year plan strategy for all Logitech products in order to launch / go-to-market; • Product launches strategy for retail/etail channel – 360º tactical plan to achieve awareness and sales; • Market Analysis for products and channels (in-depth market share analysis and strategic plans as a result); • Budget Management for marketing and retail marketing plans; • Alignment with commercial team to forecast development per channel; • Collaborative work with entire LatAm Region for benchmarks and leverage insights and best practices; • Marketing plans development to B2B & EDU channel – business plans for all funnel stages; • Responsible for commercial & marketing partnetships with main brands of group (mainly Logitech G); • Close relationship with the entire industry and retail (mainly games) – in addition to the main stakeholders of the business;

Head of Trade Marketing
• Responsible to develop a full marketing plans for retailers and e-tailers key accounts; • Reports with relevant sales and marketing data to BR and LATAM team; • Overseeing a team of extended sales force that assist the implementation of the marketing strategy at the point of sales; • Building strong relationship with the accounts marketing and purchase key contacts; • Elaboration of Business Planning for key accounts & retail marketing budget management; • Management of trade marketing agency and extended Sales Force team (Promoters) Brazil; • Development of POP material and online/in-store monitors promotional campaigns; • Responsible and coordination for training area development; • Development of Business Intelligence area for sell-out analysis and action plans; • Management and coordination events and trade show; • Represents the company at relevant industry and retail tradeshows & events.

New Business Development Manager
São Paulo e Região, Brasil
• Responsible for manage and prospect within an assigned territory or market segment for the acquisition of new accounts; • Development and execution of a business plan to find business opportunities by segment; • Coordination of strategic initiatives such as collaboration with marketing, networking, expositions and market research; • Organize quarterly projects to support strategy and business needs; • Maximize customer retention, developing and maintaining relationships and expectations; • Management incoming channels: onboardings, customer profile and program alignments; • Direct reports to the Commercial Directorate: Leads analysis, results presentation, forecast and pipeline.

Key Account Manager
São Paulo e Região, Brasil
• Management of large national and regional accounts in the retail and distribution channel; • Responsible for ensuring the strategic plan of promotional campaigns online and in physical stores per customer; • Analysis and monitoring of market portfolio on trends, seasonalities and competitive prices; • Management and FUP of the activities of the marketing, trade and business intelligence plan per client; • Identification of new market opportunities in existing accounts to develop new projects; • Analysis of participation, price, POS variable, distribution, target and competition by customer / dealer; • Management by result through sell-out, sell-thru, manageable inventory and the entire delivery chain; • Responsible for the Champions Project for the development of the gaming market.

Sr. National Trade Marketing Coordinator
São Paulo e Região, Brasil
• Definition and monitoring KPI’s retailers online and stores for promotional actions and campaigns; • Planning of actions for maintenance and growth of sell-out to online and offline retailers; • Responsible for the POS team management (supervisors, trainers, promotors and backoffice agency); • Promotional, incentive and launch campaigns elaboration for retailers and consumers; • Strategic and tactical management of events as Brazil Game Show, Comic-Con and others; • Trade marketing agencies management: BTL for POP material and assets / POS for promotors - budget control for both; • Development of strategic actions to increase volume (promotions, sales incentive campaigns and pricing policies); • Management and building of relationship to key accounts in retail and distribution channel; • Report market data to Country Head and LatAm team (monthly and for launches/campaigns);

Merchandising Analyst
São Paulo e Região, Brasil
• Responsible for the hiring, management and leadership of the POS team; • Mapping of new resales / opportunities and monitoring of international visits and audits of Retail; • Elaboration of intelligent routing for the POS based on sell-out and metrics / variables; • Planning and follow-up of promotional actions and distribution of promotional materials; • Management of promotional and incentive campaigns for the loyalty of retailers and final consumers; • Responsible for product training and coordination / follow-up of events throughout Brazil.

Marketing Assistant
São Paulo e Região, Brasil
• Conduct selective processes for new consultants and ensure team integration; • Relationship with managers and dealers of the dealers served by the promoters of the category; • Frequent visits to stores to assess the degree of satisfaction and establish a partnership link with managers; • Negotiation of extra points in different areas of the stores to improve the visibility of the products / materials; • Responsible for the distribution of merchandising materials and orientation to the team for activation in the POS; • Verification of the products and materials exposed in the best visible, adequate and control / checklist of them.

Corporate Relationship Specialist
Barcelona e Região, Espanha
• Complete management of machines and management of remote access to machines throughout Spain; • Customer management through a preventive action focused on solution; • Identification of the biggest offenders to manage action plans implemented by specialized areas; • Monitoring the solution and progression of the services aiming at compliance with the negotiated with the client; • Total management of machines and management of remote access to machines throughout Spain; • Analysis of quantitative results aiming at the monthly use of products + opportunities of use.
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