Marco Lai

Led solution design and deployment of hundreds AGV robots across APAC Collaborated with Product Owners during sprint planning to prioritize backlog based on business value and technical feasibility Performed business analysis, requirements gathering, and cross-functional solution alignment to ensure successful project delivery

Supported global RFP and logistics tender processes by preparing technical and commercial proposals Conducted operational analysis and feasibility studies to improve supply chain efficiency Partnered with cross-functional teams on solution design and change management initiatives

- Logistics solutions design for key accounts - Fleet Management

- Driver quality - Handle fraud cases - Fulfill the requests and inquiries from drivers - Data entry

- Greet customers and ascertain what each customer wants or needs. - Examine contents and compare with records, such as manifests, invoices, or orders, to verify the accuracy of the incoming or outgoing shipment. - Inventory stock and requisition of new stock.

- Greet customers and ascertain what each customer wants or needs. - Take inventory or examine merchandise to identify items to be reordered or replenished.