
marcel coetzee
senior point of contact - customer facing
About
15 years combined experience in focused customer service, technical support, Pharmachem production, project co-ordination and management. Experience in online, telephone and customer facing support environments Experience in working in diverse teams and customer focusing environments Excellent communications skills and attention to detail Ability to Excel in a high pressure environment
ireland
ireland
events services
management, customer relationship management, team leadership, documentation, communication, training, sales, customer service, budgeting, leadership
Experience

senior point of contact - customer facing
viagogo

supervisor
proclean ireland

customer care specialist
telefónica

manager
the mill foodstore
In charge of overall day to day running of a family owned convenience store. Allocating weekly budgets, building and maintaining store reputation, developing sales and promotional strategies, negotiating with suppliers, overseeing payments and billing, managing inventory etc.

nitration plant chemical process operator
schwarz pharma
Worked successfully as part of a multi-disciplined production team. Executed plant processing and operations in accordance with GMP, Safety and Environmental regulations and expected workloads etc. Monitoring, operating and troubleshooting of automated processes and associated equipment in Nitration Plant. (Reactors, Crystallisers, Centrifuges,Dryers, Extraction Columns etc.) Enthusiastically involved in the continuous improvement of production. To ensure continuous high standards of housekeepingin the Plant

process technician
dell
Maintenance support for production equipment including data logging/capture equipment, pc systems, monitors, servers, printers, scanners and basic network support. Provided support required for training of production team members. Ensured that process documentation was in place and up to date. Monitoring and investigating production line issues & supporting corrective actions

2nd level technical support and customer service
sykes

junior network administrator
advanced software technologies

apprentice electrician
lawnmin platinum mines
Education
dublin city university
psychology
endeavour college dublin
business
hsi college limerick
psychology
varsity college
engineering
marcel coetzee's Contact Information
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