Maria Angelica Berdugo Atencio
Logistic support Operator @ Crane Worldwide Logistics
About
International Business Administrator with experience in global markets, energy services marketing, and logistics operations for U.S.-based companies. I currently work as a Logistic Support Operator, coordinating pickups and deliveries, managing operational schedules, and ensuring accurate and efficient execution of logistics processes. I also completed a Diploma in Smart Logistics and Global Operations in Panama, strengthening my skills in supply chain optimization and international operations.
Colombia
Barranquilla
Transportation/Trucking/Railroad
Business administration , International business, Commercial Negotiation , Customer Management, Consultative Sales , Technical Knowledge, Effective Communication, Attention to detail, Proficiency in technical tools, Analytical Thinking, Organization and time management, Habilidad de negociacion, Orientación al cliente, Habilidades de comunicacion, Comunicacion del mercado , Capacidad de venta, Ventas Consultivas , Conocimiento Tecnico, Negociacion comercial , Gestion de clientes
Experience
Logistic support Operator
Crane Worldwide Logistics
Logistics Coordinator
Lean Solutions Group
Barranquilla, Atlántico, Colombia
Customer Service Representative
BPO Labs Solutions
Barranquilla, Atlántico, Colombia
Quality Assurance Intern
Lean Solutions Group
Barranquilla, Atlántico, Colombia
Responsible for creating, updating and maintaining critical quality documentation, including Standard Operating Procedures (SOPs), Job Descriptions (JDs) and Flowcharts, ensuring standardization and continuous improvement of organizational processes.
Sales Represenative
Work4Solutions
Barranquilla, Atlántico, Colombia
As a Sales Representative at Work4Solutions, I managed a portfolio of clients in the U.S. energy market, presenting customized electricity and natural gas plans. I analyzed customers' energy consumption to provide optimal solutions and negotiated competitive contracts and rates. In addition, I maintained long-term business relationships, ensuring quality service.
Customer Service Agent
Nearshore Call Center
Barranquilla, Atlántico, Colombia
I was responsible for managing the acquisition of new customers in the energy sector, offering customized electricity and gas solutions. Perform energy consumption analysis to recommend the most appropriate plans, negotiate contracts and competitive rates, and ensure excellent customer service. In addition, it maintains long-term business relationships, fostering customer loyalty and satisfaction.
Education
Universidad Libre ®
Universidad de Panamá
Smart logistics y operaciones globales
Maria Angelica Berdugo Atencio's Contact Information
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