Majid Sheikh

•Managed day-to-day operations of the eCommerce store, ensuring smooth performance and high user experience •Developed and executed online sales and growth strategies •Optimized website content, product pages, and checkout flow •Led digital marketing initiatives (SEO, paid ads, email marketing, social commerce) •Analyzed performance metrics including traffic, conversion rate, revenue, and AOV •Coordinated with design, development, logistics, and customer support teams •Planned promotions, product launches, and seasonal campaigns •Improved customer journey, retention, and online brand presence

• Organize and update listings on platforms like Amazon, Noon, Namshi, 6th Street, Centerpoint, and Magento 2. • Add new products, revise descriptions, and oversee stock levels. • Oversee the entire process from order receipt to delivery, including order tracking and shipping logistics. • Arrange products into categories for streamlined navigation and enhanced customer experience. • Monitor product availability to avoid overstocking or stock shortages, ensuring smooth order processing. • Analyze website and sales data to inform strategic decisions and pinpoint improvement opportunities. • Collaborated with the Brand Team to align strategies, ensuring consistent brand messaging across all customer touchpoints. • Delivered excellent customer service, focusing on retention strategies that improved satisfaction and loyalty. • Brands: Police, Cerruti 1881, Saint Honore Paris, Ducati, Swiss Military Hanova, Guy Laroche, Philipp Plein, Chrysostomos, etc.

• Manage Amazon Seller Central, including product listings, inventory management, and pricing strategies • Optimize listings on Noon Marketplace to increase sales and revenue. • Manage Magento 2 websites, including product uploads, inventory management, and website optimization. • Manage product listings and order fulfillment. • Develop and execute effective marketing campaigns to drive traffic and increase sales. • Analyze data to identify trends and opportunities for growth. • Monitor and respond to customer inquiries and reviews across multiple platforms. • Collaborate with cross-functional teams, including marketing, sales, and operations, to develop and implement effective strategies. • Utilize Microsoft Office, and Magento 2, manage and analyze data, create reports, and streamline processes.

• Managing good relationships with the noon buying team, Amazon, and Ounass. • Tracking the monthly intake order status. • Listing new products on Amazon, Noon, and Ounass. • Managing PO delivery by coordinating with the warehouse, and transport team, ensuring the PO is delivered on time as per ETA. • Managing RTV and credit notes for variance returned products. • Handling all the activities related to the deliveries like preparing the Proforma Invoice and Tax Invoice by using the ERP (Focus) and Excel. • I am preparing the monthly Tax Invoice for the different Vendors. • Providing product knowledge to the merchandisers

• Managing Amazon Central Account. • Managing Noon Marketplace. • Creating an Amazon Ads Campaign. • Creating Online sales reports and forecasting reports. • Managing website content by using WordPress • Content posting on social media

• Maintain the specified number of calls, contacts, and references on a daily basis. • Achieved more than a pre-allotted target. • Maintain a good relationship with the clients to generate further business. •Study the product manuals relevant to the project ensuring that the product knowledge is updated regularly. • Ensuring achieving the monthly assigned target